At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Flexible hours, excellent training, and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: No experience needed, just a positive attitude and a love for our brands.
Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands that comprise the portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide\'s continued success is driven by our simple mission: we empower, engage and inspire our consumers - every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
From the moment customers enter the store to when they leave, you will be responsible for making sure they have an exceptional experience. Whether that\'s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays
- Retail sales experience is preferred, but not required
- Passion for our brands and brand lifestyles
- Excellent communication skills
- A positive and professional attitude
- Enthusiasm to learn and to share your product knowledge
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
- Performing duties consistent with the Company\'s AAP/EEO goals and policies
- High School diploma or equivalent
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust - advice & support tool
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \"to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\"
We know we\'re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\'t up for doing the hard work and breaking the mould, we wouldn\'t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Assistant - 10 Hours - Sweaty Betty in Windsor employer: WOLVERINE
At Sweaty Betty, we pride ourselves on being an exceptional employer that values our team members as the heart of our retail experience. With a vibrant work culture that encourages personal growth and development, we offer generous benefits including a clothing allowance, quarterly bonuses, and access to fitness classes, all while fostering a commitment to diversity, equity, and inclusion. Join us in creating amazing customer experiences in a supportive environment where your passion for our brands can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 10 Hours - Sweaty Betty in Windsor
✨Tip Number 1
Get to know the brand! Dive into Sweaty Betty's mission and values. When you walk into that interview, show us how your passion aligns with our commitment to empowering customers. It’ll make a huge difference!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd create amazing experiences for our customers. We want to see your enthusiasm and ability to connect with people.
✨Tip Number 3
Be ready to talk about teamwork! Share examples of how you've worked well under pressure in a fast-paced environment. We love team players who can keep the energy up while achieving sales targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Sweaty Betty family!
We think you need these skills to ace Store Assistant - 10 Hours - Sweaty Betty in Windsor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Sweaty Betty and our products shine through. We want to see how much you care about our brand and the amazing experiences we create for our customers.
Tailor Your CV:Make sure to customise your CV to highlight any relevant retail experience or skills that match the job description. We love seeing how your background aligns with our mission of empowering and inspiring consumers.
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at WOLVERINE
✨Know the Brand Inside Out
Before your interview, dive deep into Sweaty Betty's brand values and product offerings. Familiarise yourself with their latest collections and understand what makes them unique. This will not only show your passion for the brand but also help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can create amazing experiences for customers, as this is a core responsibility of the role. Be ready to discuss how you would handle different customer scenarios.
✨Demonstrate Your Team Spirit
Wolverine Worldwide values teamwork, so be sure to highlight your ability to work well with others. Share stories that showcase your collaborative spirit and how you contribute to a positive work environment. This will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the company and the role. You might ask about upcoming collection launches or how the team fosters a culture of inclusion. This demonstrates your enthusiasm and engagement with the brand.
