At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Flexible hours, excellent training, and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact on customers' lives.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills are key.
The predicted salary is between 10 - 12 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
From the moment customers enter the store to when they leave, you will be responsible for making sure they have an exceptional experience. Whether that’s helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities:- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with customers and educating them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policy and procedures for security & health & safety and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras:- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice.
Store Assistant - 16 Hours - Sweaty Betty in Newcastle upon Tyne employer: WOLVERINE
Wolverine Worldwide is an exceptional employer, offering a vibrant work culture that prioritises empowerment, engagement, and inspiration. As a Store Assistant at Sweaty Betty, you will enjoy generous benefits such as a clothing allowance, substantial discounts on merchandise, and excellent training and development opportunities, all while being part of a diverse team committed to creating an inclusive environment. With a focus on employee growth and a supportive community, working here means being part of a mission-driven company that values your contributions and encourages you to be your authentic self.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 16 Hours - Sweaty Betty in Newcastle upon Tyne
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's mission and values. Show us that you’re not just another candidate, but someone who genuinely connects with our ethos of empowerment and customer experience.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers daily, think of examples where you've provided great service or built rapport. We want to see your enthusiasm for helping others shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the Sweaty Betty style. It shows us you understand our brand and are ready to represent it from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the amazing opportunities we have at Sweaty Betty. Don’t miss out!
We think you need these skills to ace Store Assistant - 16 Hours - Sweaty Betty in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for Sweaty Betty and our products shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and what we stand for.
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, especially in retail or customer service. We love seeing how your skills can contribute to creating amazing experiences for our customers!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at WOLVERINE
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Sweaty Betty’s products and brand ethos. Understand their mission to empower and inspire consumers, and think about how you can embody that in your role as a Store Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to create a memorable experience for customers, as this is key to the role.
✨Demonstrate Your Passion
Let your enthusiasm for the brand shine through during the interview. Share why you love Sweaty Betty and how it aligns with your lifestyle. This passion can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about upcoming product launches or how the team fosters a positive work environment. This shows your genuine interest in the role and the company.
