At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a brand that empowers and inspires through fashion and fitness.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and excellent training opportunities.
- Other info: Embrace diversity and inclusion while growing your career in a supportive environment.
- Why this job: Be part of a passionate team and make a real impact on customers' lives.
- Qualifications: Flexible schedule, great communication skills, and a positive attitude are key.
The predicted salary is between 10 - 13 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. Our mission is to empower, engage and inspire our consumers every step of the way.
Our team members are the beating heart of our stores, bringing passion to work every day and delivering an amazing experience for every customer. From the moment they enter the store to when they leave, you will be responsible for ensuring our customers have an exceptional experience, whether helping them pick a new pair of shoes or styling an outfit.
Key Responsibilities:- Creating amazing experiences for customers through authentic service that leaves a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with customers, educate them on products, and work to build rapport and lasting relationships.
- Store standards: maintain store standards front and back, including visual merchandising, managing deliveries, replenishment, loss prevention, and health & safety procedures.
- Be responsible for cash management and adhere to policies for security, health & safety, and stock accuracy.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and share product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras:- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we are on a journey. We are committed to working across our business and with our DEI committee to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Assistant - 22 Hours - Sweaty Betty in Marlow employer: WOLVERINE
At Sweaty Betty, we pride ourselves on being an exceptional employer that values our team members as the heart of our retail experience. With a vibrant work culture that encourages personal growth and development, we offer generous benefits including a clothing allowance, substantial discounts, and access to fitness classes, all while fostering a commitment to diversity, equity, and inclusion. Join us in a dynamic environment where your passion for our brand can shine and where you can make a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 22 Hours - Sweaty Betty in Marlow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like WOLVERINE, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like WOLVERINE!
We think you need these skills to ace Store Assistant - 22 Hours - Sweaty Betty in Marlow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at WOLVERINE, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at WOLVERINE and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show WOLVERINE that you’re ready to jump in and contribute right away!
How to prepare for a job interview at WOLVERINE
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
