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- Tasks: Support store management, create amazing customer experiences, and organise community events.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Competitive pay, flexible hours, and opportunities to engage with the community.
- Why this job: Be a role model, drive sales, and connect with customers while having fun.
- Qualifications: Retail experience preferred; passion for our brands is a must!
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
About Wolverine Worldwide: Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.
We are looking for someone who is responsible, reliable, service-oriented, and enjoys having fun while they work. This person will support the team in alignment with our values and act as the go-to person in the absence of the Store Manager. You will be a role model for the team, remaining cool, calm, and collected under pressure. You will prioritise being a fountain of knowledge on product and standards, assisting with administrative and operational duties and general store security.
Key Responsibilities:- Support the store management team in all aspects of running the store including opening and closing, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for customers through authentic customer service.
- Achieve sales goals and performance metrics, driving the store's success by supporting local marketing efforts.
- Perform other duties as required/assigned by the manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and execute visual merchandising guidelines, contributing towards store KPIs.
- Organise and host running and lifestyle events that engage the local community.
- Build and nurture a strong community around the brand by creating meaningful connections with customers and local groups.
- Collaborate with external partners to bring energising and innovative events to the store.
- Leverage social media and other channels to promote events and share community stories.
- Gather feedback from community events to continuously improve engagement strategies.
- Demonstrated retail sales success.
- Experience working in a customer-facing role; supervisory experience is preferred but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
- Passion for our brands and brand lifestyles.
Store Supervisor/Community Marketing Manager - 40 Hours - Saucony in London employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor/Community Marketing Manager - 40 Hours - Saucony in London
✨Tip Number 1
Get to know the company inside out! Research Wolverine Worldwide and its brands like Saucony. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating amazing experiences for customers, think of examples from your past where you went above and beyond. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there. Plus, it might just give you an edge in the hiring process!
✨Tip Number 4
Don’t forget to showcase your passion! Whether it's through your social media presence or during interviews, let your enthusiasm for the brand and its lifestyle shine through. It’s all about making those meaningful connections!
We think you need these skills to ace Store Supervisor/Community Marketing Manager - 40 Hours - Saucony in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the brand shine through! Talk about why you’re excited about Saucony and how you connect with their mission. We want to see that enthusiasm!
Tailor Your CV: Make sure your CV is tailored to the role of Store Supervisor/Community Marketing Manager. Highlight relevant experience in retail, customer service, and any supervisory roles you've had. We love seeing how your skills match our needs!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who’s fun and engaging, so let that come through in your writing. Be yourself, and we’ll appreciate your authenticity!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at WOLVERINE
✨Know Your Brands
Before the interview, make sure you research Wolverine Worldwide and its brands, especially Saucony. Understand their mission, values, and what makes them unique in the market. This knowledge will help you demonstrate your passion for the brand and show that you're a great fit for the role.
✨Showcase Your Customer Service Skills
Since the role involves creating amazing experiences for customers, prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this will highlight your service-oriented mindset.
✨Be Ready to Discuss Team Leadership
Even if you don't have formal supervisory experience, think about times when you've taken the lead in a team setting. Be prepared to discuss how you can act as a role model and support your colleagues, especially in high-pressure situations. This will show your reliability and ability to inspire others.
✨Engage with Community Marketing Ideas
Since community engagement is key for this role, come up with a few creative ideas for local events or marketing strategies that could benefit the store. This shows your initiative and understanding of how to build connections with customers and local groups, which is crucial for success in this position.
