Store Supervisor - 20 Hours - Sweaty Betty in London

Store Supervisor - 20 Hours - Sweaty Betty in London

London Full-Time No working from home possible
WOLVERINE

At a Glance

  • Tasks: Support store management, create amazing customer experiences, and drive sales success.
  • Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
  • Benefits: Generous clothing allowance, 60% off merchandise, and quarterly bonuses.
  • Other info: Flexible hours, excellent training, and a commitment to diversity and inclusion.
  • Why this job: Be a role model in a fun environment while making a real impact.
  • Qualifications: Retail experience preferred; passion for our brand is essential.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to empower, engage and inspire our consumers.

We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.

Key Responsibilities

  • Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
  • Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
  • Create amazing experiences for our customers through offering authentic customer service.
  • Achieve sales goals and performance metrics & driving the store's success.
  • Perform other duties as required/assigned by manager.
  • Maintain compliance with company policies including health and safety regulations and inventory management.
  • Take ownership over stock management and executing visual merchandising guidelines.

Knowledge, Skills, and Abilities Required

  • Demonstrated retail sales success.
  • Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
  • Flexible and adaptable, comfortable working in a fast-paced environment.
  • Flexible schedule and availability to work mornings, evenings, weekends and holidays.
  • Passion for our brands and brand lifestyles.

Working Conditions

Retail environment. Performing duties consistent with the Company’s AAP/EEO goals and policies. High School diploma or equivalent.

The Extras

  • Generous clothing allowance.
  • Excellent training & development opportunities.
  • Quarterly bonuses.
  • 60% off all Sweaty Betty merchandise.
  • 25 days holiday (pro-rated if working part-time).
  • Refer a Friend bonus scheme.
  • Season Ticket Loan.
  • Access to Retail Trust – advice & support tool.
  • Dedicated budget to attend fitness classes (per store).
  • Access to Sample sales.
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
  • Enhanced Family Leave policy.

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. This involves focusing on learning, development, and progression across the business. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.

Store Supervisor - 20 Hours - Sweaty Betty in London employer: WOLVERINE

WOLVERINE is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about retail. Located in Greater London, we offer a competitive benefits package, including a generous clothing allowance and health plan, alongside opportunities for personal development and career advancement. Join us to be part of a team that values your contributions and fosters a supportive environment for delivering outstanding customer experiences.

WOLVERINE

Contact Details:

WOLVERINE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Supervisor - 20 Hours - Sweaty Betty in London

Tip Number 1

Get to know the company culture! Before your interview, check out Sweaty Betty's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.

Tip Number 2

Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will demonstrate your commitment to creating amazing experiences.

Tip Number 3

Be ready to showcase your product knowledge! Brush up on Sweaty Betty's products and brand lifestyle. Showing that you're passionate about what they offer will definitely make you stand out.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Store Supervisor - 20 Hours - Sweaty Betty in London

Customer Service
Retail Sales
Supervisory Skills
Cash Handling
Stock Control
Merchandising
Team Leadership

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating amazing experiences, so show us how you can bring that vibe to the team!

Tailor Your Application:Make sure to tailor your application to the Store Supervisor role. Highlight your relevant experience in retail and customer service, and don’t forget to mention any supervisory skills you have. We love seeing how your background aligns with our values and mission!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you’re serious about the role!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture right there!

How to prepare for a job interview at WOLVERINE

Know the Brand Inside Out

Before your interview, make sure you’re well-versed in Sweaty Betty’s mission and values. Familiarise yourself with their products and brand lifestyle. This will not only show your passion but also help you connect with the interviewers on a deeper level.

Showcase Your Customer Service Skills

As a Store Supervisor, creating amazing customer experiences is key. Prepare examples from your past roles where you’ve gone above and beyond for customers. Highlight how you can bring that same energy to Sweaty Betty.

Demonstrate Leadership Qualities

Even if you don’t have supervisory experience, think of times when you’ve taken charge or supported a team. Discuss how you can be a role model and maintain a positive attitude, especially under pressure.

Be Ready for Situational Questions

Expect questions about handling difficult situations, like managing stock or dealing with customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.