Store Manager - 40 Hours - Sweaty Betty - Wimbledon in London

Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets.

Key Responsibilities

• Be a role model – motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere and celebrating success.
• Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
• Always communicate efficiently, both on the floor and behind the scenes.
• Develop and maintain relationships across the business, with customers and community partners.
• Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of security, people, health & safety and stock management focused.
• Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
• Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.
• Creating amazing experiences for our customers through authentic customer service that will leave a lasting impression.

Knowledge, Skills, and Abilities Required

• Experience in a management role, at your best in a fast‑paced and client‑focused retail environment.
• Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
• Flexible and adaptable, comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks at once.
• Proficient in POS systems.
• Budget management experience, including payroll, expenses etc.
• Exceptional customer service and team management skills including a proven track record of developing others.
• Interest in and awareness of market trends in the retail industry.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Seasonal allowance for SB uniform.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is “to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.”