At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Enjoy 60% off merchandise, generous holiday, and bonuses.
- Other info: Flexible hours, excellent training, and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team making a real impact in retail.
- Qualifications: No experience needed, just a positive attitude and eagerness to learn.
The predicted salary is between 10 - 12 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Sweaty Betty. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store. Key Responsibilities include:
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with our wonderful customers and educating them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policy and procedures for security & health & safety and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required:
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions: Retail environment.
The Extras:
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Enhanced Family Leave policy.
- People Pension.
Our DEI Commitment: We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice.
Store Assistant - 8 Hours - Sweaty Betty in Kingston upon Thames employer: WOLVERINE
Wolverine Worldwide is an exceptional employer, offering a vibrant work culture that empowers and inspires its team members. As a Store Assistant at Sweaty Betty, you will enjoy generous benefits such as a clothing allowance, substantial discounts on merchandise, and excellent training and development opportunities, all while being part of a diverse and inclusive environment that values your voice and growth. With a commitment to employee well-being and community engagement, working here means being part of a passionate team dedicated to creating memorable customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty in Kingston upon Thames
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's mission and values. Show us that you’re not just another candidate, but someone who genuinely connects with our ethos of empowerment and customer experience.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers daily, think of examples where you've provided great service or built rapport. We want to see your enthusiasm for helping others shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the Sweaty Betty style. It shows us you understand our brand and are ready to represent it from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there!
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Sweaty Betty shine through! We love candidates who are genuinely excited about our brand and what we stand for. Share why you want to be part of our team and how you connect with our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences that align with the Store Assistant role. Whether it's customer service or retail experience, show us how your skills can help create amazing experiences for our customers!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for individuals who can bring their true selves to work!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining the Sweaty Betty family!
How to prepare for a job interview at WOLVERINE
✨Know the Brand
Before your interview, take some time to research Sweaty Betty and its mission. Understand their products, values, and what makes them unique in the market. This will not only show your passion for the brand but also help you connect with the interviewers on a deeper level.
✨Showcase Your Customer Service Skills
Since the role is all about creating amazing experiences for customers, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to engage and inspire consumers.
✨Be Ready for Role-Playing
In retail interviews, you might be asked to role-play a customer interaction. Practice scenarios where you assist a customer in choosing an outfit or answering product questions. This will help you feel more confident and showcase your communication skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, upcoming product launches, or how they support employee development. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
