Assistant Store Manager - 40 Hours - Sweaty Betty in Harrogate

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.

Key Responsibilities

• Be a role model – motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
• Communicate efficiently, both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
• Educate your team and advise customers as the product expert and knowledgeable trainer.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store including opening and closing, cash‑handling, stock control, merchandising and maintaining a clean and well‑presented store.
• Create amazing experiences for customers through authentic customer service.
• Maintain compliance with company policies including health and safety regulations.

Knowledge, Skills, and Abilities Required

• Previous experience working in a fast‑paced, customer‑facing environment.
• Experience working in a customer‑facing role.
• Leadership or supervisory experience is preferred, but not essential.
• Flexible and adaptable, comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Self‑starter and ambitious – motivated to achieve and exceed store targets.
• Ability to work under pressure and manage multiple tasks at once.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Dedicated budget to attend fitness classes (per store).
• Access to Sample sales.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
• Enhanced Family Leave policy.

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. This involves focusing on learning, development, and progression across the business. We are committed to equal employment opportunities, ensuring we consider all applicants for jobs and working harder to make our job advertising more inclusive.