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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage sales orders with precision.
- Company: Global footwear and apparel brand with a focus on diversity and inclusion.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Fluency in French and strong attention to detail required.
- Other info: Exciting role in a vibrant industry with career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
A global footwear and apparel company is seeking a Customer Service Representative in Greater London. The role involves providing exceptional service to customers, managing sales orders accurately, and ensuring a proactive customer experience.
Key responsibilities include:
- Processing orders
- Maintaining relationships with customers
- Supporting account management efforts
The ideal candidate must be fluent in French and demonstrate strong attention to detail. The company promotes a diverse and inclusive workplace.
French-Speaking Customer Success & Orders Coordinator employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Customer Success & Orders Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and order management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your French skills! If you get the chance, sprinkle some French phrases into your conversation during interviews. It’ll demonstrate your fluency and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace French-Speaking Customer Success & Orders Coordinator
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in French, make sure to highlight your language skills right at the top of your application. We want to see how you can use your bilingual abilities to enhance customer interactions!
Tailor Your Experience: When detailing your previous roles, focus on experiences that showcase your customer service skills and attention to detail. We love seeing how you've made a difference in past positions, so don’t hold back!
Be Proactive in Your Approach: In your application, demonstrate your proactive mindset. Share examples of how you've gone above and beyond for customers or improved processes. This will resonate with us as we value initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at WOLVERINE
✨Brush Up on Your French
Since the role requires fluency in French, make sure to practice your language skills before the interview. Prepare to answer questions in French and even consider conducting a mock interview with a friend to boost your confidence.
✨Know the Company Inside Out
Research the global footwear and apparel company thoroughly. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service abilities. Think about times when you went above and beyond for a customer or resolved a challenging situation—these stories will demonstrate your proactive approach.
✨Attention to Detail is Key
Given the importance of accuracy in processing orders, be ready to discuss how you ensure attention to detail in your work. You might want to share techniques you use to stay organised and minimise errors, as this will resonate well with the interviewers.
