Footwear Store Team Lead - Customer Experience & Ops
Footwear Store Team Lead - Customer Experience & Ops

Footwear Store Team Lead - Customer Experience & Ops

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily store operations and create amazing customer experiences.
  • Company: Global footwear retailer based in Greater London.
  • Benefits: Clothing allowance, generous discounts, and flexible shifts.
  • Why this job: Join a passionate team and help shape customer experiences.
  • Qualifications: Retail sales experience, preferably in a supervisory role.
  • Other info: Exciting perks and opportunities for growth in a dynamic environment.

The predicted salary is between 28800 - 43200 £ per year.

A global footwear retailer based in Greater London is looking for a responsible and reliable team member to support store management in daily operations. The ideal candidate should have retail sales experience, preferably in a supervisory role, and a passion for the brand.

Responsibilities include:

  • Assisting with store operations
  • Creating exceptional customer experiences
  • Achieving sales goals

Flexibility to work various shifts, including weekends and holidays, is essential. Join us for exciting perks like a clothing allowance and generous discounts!

Footwear Store Team Lead - Customer Experience & Ops employer: WOLVERINE

Join a dynamic global footwear retailer in Greater London, where we prioritise exceptional customer experiences and employee growth. Our supportive work culture fosters collaboration and innovation, offering exciting perks such as a clothing allowance and generous discounts, making it an ideal place for passionate individuals to thrive in their retail careers.
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Contact Detail:

WOLVERINE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Footwear Store Team Lead - Customer Experience & Ops

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, let your passion for the footwear shine through – it’ll make a huge difference!

✨Tip Number 2

Show off your retail experience! Think of specific examples where you’ve led a team or improved customer experiences. We want to hear about those moments when you went above and beyond to hit sales goals.

✨Tip Number 3

Flexibility is key! Be ready to discuss your availability for various shifts, including weekends and holidays. It shows you’re committed and ready to jump in whenever needed.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Footwear Store Team Lead - Customer Experience & Ops

Retail Sales Experience
Supervisory Skills
Customer Experience Management
Sales Goal Achievement
Operational Support
Flexibility
Team Leadership
Brand Passion

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for the brand shine through! Share any personal experiences with our products or how you connect with our values. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.

Highlight Relevant Experience: Make sure to showcase your retail sales experience, especially if you've held a supervisory role before. We’re looking for someone who can support store management effectively, so include specific examples of how you've led teams or improved customer experiences in your previous roles.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Footwear Store Team Lead position.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer and the exciting perks that come with joining our team!

How to prepare for a job interview at WOLVERINE

✨Know the Brand Inside Out

Before your interview, make sure you research the footwear retailer thoroughly. Understand their values, product range, and what sets them apart in the market. This will not only show your passion for the brand but also help you answer questions about how you can contribute to creating exceptional customer experiences.

✨Showcase Your Retail Experience

Be ready to discuss your previous retail sales experience, especially in supervisory roles. Prepare specific examples of how you've successfully managed a team or improved customer satisfaction. Highlight any achievements that align with the responsibilities of the Team Lead position.

✨Demonstrate Flexibility and Adaptability

Since the role requires flexibility with shifts, be prepared to discuss your availability and willingness to work weekends and holidays. Share examples of how you've adapted to changing circumstances in past jobs, as this will show your reliability and commitment to the team.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and customer experience strategies. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.

Footwear Store Team Lead - Customer Experience & Ops
WOLVERINE
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  • Footwear Store Team Lead - Customer Experience & Ops

    Full-Time
    28800 - 43200 £ / year (est.)
  • W

    WOLVERINE

    100-200
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