At a Glance
- Tasks: Support the store management team and create amazing customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Flexible hours, fun work environment, and opportunities for growth.
- Other info: Diverse and inclusive culture with a commitment to equal opportunities.
- Why this job: Be a role model and make a real impact in a dynamic retail setting.
- Qualifications: Retail experience preferred; passion for our brands is a must.
The predicted salary is between 24000 - 30000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers - every step of the way.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieve sales goals and performance metrics & drive the store's success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer-facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Retail environment.
- US Candidates Only.
- Performing duties consistent with the Company's AAP/EEO goals and policies.
- High School diploma or equivalent.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer.
Supervisor - 24 Hours - Merrell in Cannock employer: WOLVERINE
Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to engage and inspire customers through authentic service. With a commitment to employee growth and development, team members enjoy opportunities to advance their careers while working in a dynamic retail environment that values flexibility and teamwork. Located in a diverse community, the Merrell store offers a unique chance to be part of a globally recognised brand, making every day at work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 24 Hours - Merrell in Cannock
✨Tip Number 1
Get to know the company! Research Wolverine Worldwide and its brands like Merrell. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested.
✨Tip Number 2
Network, network, network! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Supervisor and be ready to share examples of your customer service skills and leadership abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Wolverine Worldwide.
We think you need these skills to ace Supervisor - 24 Hours - Merrell in Cannock
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re looking for someone who enjoys their work and can inspire others!
Tailor Your Application:Make sure to tailor your application to the role of Supervisor at Merrell. Highlight your relevant experience in retail and customer service, and how you embody our values. This shows us that you understand what we’re about and how you can contribute to our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the information you need about the position and our company there!
How to prepare for a job interview at WOLVERINE
✨Know the Brand Inside Out
Before your interview, dive deep into Wolverine Worldwide and its brands, especially Merrell. Familiarise yourself with their mission, values, and product lines. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role emphasises creating amazing customer experiences, prepare examples from your past where you went above and beyond for a customer. Highlight your ability to stay calm under pressure and how you can contribute to a positive store atmosphere.
✨Demonstrate Leadership Potential
Even if you don't have supervisory experience, think of times when you've taken initiative or led a project. Discuss how you can be a role model for the team and support the Store Manager in maintaining high standards and achieving sales goals.
✨Be Ready for Operational Questions
Expect questions about cash-handling, stock control, and visual merchandising. Brush up on these topics and be prepared to discuss how you would manage these responsibilities effectively while ensuring compliance with company policies.
