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- Tasks: Lead the store team, ensuring excellent customer service and smooth operations.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy a fun work environment with flexible hours and growth opportunities.
- Why this job: Be a role model and make a real impact on customer experiences.
- Qualifications: Retail experience preferred; passion for our brands is a must!
- Other info: Diverse and inclusive culture that values your unique contributions.
The predicted salary is between 21600 - 36000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieve sales goals and performance metrics & drive the store's success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer-facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Retail environment.
- Performing duties consistent with the Company's AAP/EEO goals and policies.
- High School diploma or equivalent.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer.
Store Supervisor in Cannock employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Cannock
✨Tip Number 1
Get to know the company inside out! Research Wolverine Worldwide and its brands. This way, when you walk into that interview, you can drop some knowledge bombs about their products and values, showing you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd create amazing experiences for customers. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a supervisor before, think of times you've taken charge or helped others. Share these stories during your interview to highlight your ability to be a role model.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Wolverine team and ready to contribute to their success.
We think you need these skills to ace Store Supervisor in Cannock
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brands shine through! We want to see that you genuinely care about the products and the customer experience. Share a bit about why you love our brands and how you can bring that passion to the store.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us how your experiences relate to the Store Supervisor role. Highlight any supervisory or customer-facing roles you've had, and give examples of how you’ve contributed to sales goals or improved customer service in the past.
Keep It Professional Yet Fun: While we love a good laugh, remember that this is a job application! Keep your tone friendly but professional. Show us your personality while also demonstrating that you understand the responsibilities of the role and the importance of being a reliable team member.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values!
How to prepare for a job interview at WOLVERINE
✨Know the Brand Inside Out
Before your interview, make sure you research Wolverine Worldwide and its brands thoroughly. Understand their mission, values, and what makes them unique in the market. This knowledge will not only impress your interviewers but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Store Supervisor, you'll need to create amazing experiences for customers. Prepare examples from your past roles where you provided exceptional service or resolved customer issues. Highlighting these experiences will demonstrate your ability to engage and inspire consumers, which is key for this role.
✨Demonstrate Leadership Qualities
Even if you haven't held a supervisory position before, think of times when you've taken charge or supported a team. Discuss how you can be a role model and maintain a positive attitude under pressure. This will show that you're ready to step up in the absence of the Store Manager.
✨Be Ready for Operational Questions
Expect questions about cash-handling, stock control, and visual merchandising. Brush up on your knowledge of retail operations and be prepared to discuss how you would handle various scenarios. Showing that you can manage these responsibilities will reassure them of your reliability and service orientation.
