Assistant Store Manager - 40 Hours - Saucony in Cannock

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our ability to empower, engage, and inspire our consumers - every step of the way.

As an Assistant Manager, you will resolve issues and identify innovative ways of doing things while being loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store, with plenty of opportunities to grow within the company. This role plays an integral support role to the Store Manager in managing overall operations, driving sales alongside relevant KPIs, and leading a cohesive team of motivated employees who deliver memorable experiences for all consumers.

• Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Assist in driving sales, commerciality, and maintenance of standards, including compliance with established policies and procedures.
• Communicate efficiently, both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers, and community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
• Educate your team and advise customers as the product expert and knowledgeable trainer.
• Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store, including opening and closing, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store.
• Create amazing experiences for customers through authentic customer service that leaves a lasting impression.
• Maintain compliance with company policies, including health and safety regulations.

• Previous experience working in a fast-paced, customer-facing environment.
• Experience in a customer-facing role; leadership or supervisory experience is preferred but not essential.
• Flexible and adaptable, comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.
• Self-starter and ambitious - motivated to achieve and exceed store targets.
• Ability to work under pressure and manage multiple tasks at once.

Wolverine Worldwide, Inc. is committed to creating a diverse company. We value differences and believe they make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer, creating equal opportunities for associates, customers, and suppliers regardless of race, colour, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.