At a Glance
- Tasks: Support the store team, manage operations, and create amazing customer experiences.
- Company: Join Sweaty Betty, a vibrant brand dedicated to empowering and inspiring consumers.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and excellent training opportunities.
- Why this job: Be a role model in a fun environment while driving store success and achieving sales goals.
- Qualifications: Retail experience preferred; passion for our brands and flexibility are key.
- Other info: Embrace a culture of diversity, equity, and inclusion while growing your career.
The predicted salary is between 24000 - 36000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands that comprise the portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's mission is to empower, engage and inspire our consumers every step of the way.
We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and calm under pressure. You make it your priority to be a fountain of knowledge on product and standards. You will assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales goals and performance metrics & driving the store's success, by being an ambassador and supporting in local marketing effort.
- Performing other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
- Flexible and adaptable, you are comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Retail environment.
- US Candidates Only.
- Performing duties consistent with the Company's AAP/EEO goals and policies.
- High School diploma or equivalent.
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Supervisor - 40 Hours - Sweaty Betty in Bristol employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - 40 Hours - Sweaty Betty in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Sweaty Betty's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating amazing experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your product knowledge! Brush up on Sweaty Betty's products and brand lifestyle. Being a fountain of knowledge will not only impress your interviewers but also demonstrate your passion for the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to reiterate your interest in the position and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Supervisor - 40 Hours - Sweaty Betty in Bristol
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating amazing experiences, so show us how you can bring that vibe!
Tailor Your Application: Make sure to tailor your application to the role of Supervisor at Sweaty Betty. Highlight your relevant experience in retail and customer service, and don’t forget to mention any supervisory skills you have. We love seeing how your background aligns with our mission and values!
Be Specific About Your Achievements: When discussing your past roles, be specific about your achievements. Use numbers or examples to illustrate how you’ve contributed to sales goals or improved customer satisfaction. This helps us see the impact you could have on our team and store success!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re serious about joining the Sweaty Betty family!
How to prepare for a job interview at WOLVERINE
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Familiarise yourself with Sweaty Betty's brand values and their product range. This will not only show your passion for the brand but also demonstrate that you're ready to be a fountain of knowledge for customers and your team.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to create a memorable experience for customers. This is key, as the role requires you to create amazing experiences that leave a lasting impression.
✨Be a Team Player
Since you'll be supporting the store management team, it's important to highlight your teamwork skills. Share instances where you've successfully collaborated with others or taken on a leadership role, even if it wasn't formal. This will show that you're reliable and can step up when needed.
✨Stay Calm Under Pressure
Retail can get hectic, so think of examples where you've remained calm and collected during busy times. Discuss how you managed stress and kept the team motivated. This will reassure them that you can handle the fast-paced environment and act as a role model for your colleagues.