At a Glance
- Tasks: Support the Store Manager in daily operations and team leadership.
- Company: Join Sweaty Betty, a vibrant brand empowering consumers through stylish activewear.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Why this job: Perfect for those eager to learn retail management in a fun, inclusive environment.
- Qualifications: Previous customer-facing experience preferred; leadership skills are a plus.
- Other info: Flexible hours and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 33600 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way.
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things. You are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team.
This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers.
Key Responsibilities- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
- Always communicate efficiently, both on the floor and behind the scenes.
- Develop and maintain relationships across the business, with your customers and with community partners.
- Partner with the Store Manager to generate innovative and engaging marketing ideas.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- As the product expert and knowledgeable trainer, educate your team and advise customers.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Maintain compliance with company policies including health and safety regulations.
- Previous experience working in a fast-paced, customer-facing environment.
- Experience working in a customer-facing role.
- Leadership or supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Self-starter and ambitious - motivated to achieve and exceed store targets for your team and your store.
- Ability to work under pressure and manage multiple tasks at once.
Retail environment.
The Extras- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is 'to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.'
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Assistant Store Manager (Maternity Cover) - 40 Hours - Sweaty Betty employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Maternity Cover) - 40 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and mission. Understanding their commitment to empowerment, diversity, and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Highlighting your ability to create a positive atmosphere and celebrate successes will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss innovative marketing ideas that could enhance customer engagement in-store. This demonstrates your proactive thinking and willingness to contribute to the store's success right from the start.
✨Tip Number 4
Prepare to talk about your experience in fast-paced environments and how you manage multiple tasks under pressure. This is crucial for the Assistant Store Manager role, as it requires juggling various responsibilities effectively.
We think you need these skills to ace Assistant Store Manager (Maternity Cover) - 40 Hours - Sweaty Betty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any leadership roles or supervisory experience, even if they were informal. Use keywords from the job description to align your skills with what Sweaty Betty is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention specific examples of how you've motivated teams or delivered exceptional customer service in previous roles. This is your chance to show your personality!
Showcase Your Flexibility: In your application, highlight your ability to work in a fast-paced environment and your flexible schedule. Mention any experience you have working varied hours, including weekends and holidays, as this is crucial for the role.
Demonstrate Your Knowledge: Research Sweaty Betty and its products. In your application, refer to specific items or campaigns that resonate with you. This shows your genuine interest in the brand and your potential to connect with customers effectively.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its mission. Share how the brand's values resonate with you and how you can contribute to promoting them within the team.
✨Demonstrate Leadership Skills
Even if you haven't held a formal leadership position, think of examples where you've motivated or supported others. Discuss how you can inspire your team to deliver outstanding customer service and achieve store targets.
✨Prepare for Customer Scenarios
Be ready to discuss how you would handle various customer service situations. Think about times when you've gone above and beyond for a customer and how you can create memorable experiences for them.
✨Highlight Your Adaptability
Retail can be unpredictable, so share examples of how you've successfully managed multiple tasks under pressure. Emphasise your flexibility and willingness to work varied hours, including weekends and holidays.