At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Why this job: Perfect for those eager to grow in retail management and make an impact.
- Qualifications: Previous customer-facing experience is preferred; leadership skills are a plus.
- Other info: Flexible schedule with opportunities for training and development.
The predicted salary is between 24000 - 36000 £ per year.
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers – every step of the way.
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things. You are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store, and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers.
Key Responsibilities
- Be a role model – You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Assist in driving sales, commerciality, and maintenance of standards, including compliance with established policies and procedures.
- Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
- Partner with the Store Manager to generate innovative and engaging marketing ideas.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- As the product expert and knowledgeable trainer, you will educate your team and advise customers.
- Focus on fostering a supportive, productive, and inclusive environment that promotes teamwork and accountability.
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store, at all times.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Maintain compliance with company policies including health and safety regulations.
Knowledge, Skills, and Abilities Required
- Previous experience working in a fast-paced, customer-facing environment.
- Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential.
- Flexible and adaptable, you are comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
- Passion for our brands and brand lifestyles.
- Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store.
- Ability to work under pressure and manage multiple tasks at once.
Working Conditions
- Retail environment.
US Candidates Only
- Performing duties consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is “to embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing, and challenging ourselves and our partners.”
We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.
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Assistant Manager - 40 Hours - Sweaty Betty - Victoria employer: WOLVERINE
Contact Detail:
WOLVERINE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - 40 Hours - Sweaty Betty - Victoria
✨Tip Number 1
Familiarize yourself with Sweaty Betty's brand values and mission. Understanding what the company stands for will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Highlighting your ability to create an inclusive and positive atmosphere will resonate well with the company's culture.
✨Tip Number 3
Be ready to discuss innovative marketing ideas that could enhance customer engagement. Think about how you can contribute to driving sales and creating memorable experiences for customers.
✨Tip Number 4
Prepare to talk about your experience in fast-paced environments. Share specific instances where you successfully managed multiple tasks under pressure, as this is crucial for the Assistant Manager role.
We think you need these skills to ace Assistant Manager - 40 Hours - Sweaty Betty - Victoria
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Sweaty Betty's brand values and mission. This will help you align your application with their culture and demonstrate your passion for the brand.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasize any leadership roles or supervisory experience, even if they were informal, to show your potential as an Assistant Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've motivated teams or driven sales in previous positions, and express your commitment to creating a positive customer experience.
Showcase Your Flexibility: In your application, highlight your ability to work in a fast-paced environment and your flexibility regarding working hours. This is crucial for a role that requires adaptability and a willingness to meet the needs of the business.
How to prepare for a job interview at WOLVERINE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its mission. Share how the brand's values resonate with you and how you can contribute to promoting them in the store.
✨Demonstrate Leadership Skills
Even if you don't have formal leadership experience, highlight instances where you've motivated or supported a team. Discuss how you can foster a positive and inclusive environment that aligns with the company's DEI commitment.
✨Prepare for Customer Scenarios
Be ready to discuss how you would handle various customer service situations. Think of examples where you provided outstanding service or resolved issues effectively, showcasing your ability to create memorable experiences.
✨Discuss Your Flexibility and Adaptability
Since the role requires working in a fast-paced environment, share examples of how you've successfully managed multiple tasks under pressure. Emphasize your willingness to work flexible hours and adapt to changing situations.