Store Supervisor - 40 Hours - Saucony

Store Supervisor - 40 Hours - Saucony

Full-Time 20800 - 25000 £ / year (est.) No working from home possible
Wolverine Worldwide

At a Glance

  • Tasks: Lead the store team, ensuring excellent customer service and smooth operations.
  • Company: Join Wolverine Worldwide, a global leader in footwear and apparel.
  • Benefits: Enjoy a generous clothing allowance, discounts, and excellent training opportunities.
  • Other info: Flexible hours and a commitment to diversity and inclusion.
  • Why this job: Be a role model in a fun, dynamic environment while making a real impact.
  • Qualifications: Retail experience preferred; passion for our brands is essential.

The predicted salary is between 20800 - 25000 £ per year.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

Key Responsibilities
  • Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
  • Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
  • Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing efforts.
  • Performing other duties as required/assigned by manager.
  • Maintain compliance with company policies including health and safety regulations and inventory management.
  • Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
Knowledge, Skills, and Abilities Required
  • Demonstrated retail sales success.
  • Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
  • Flexible and adaptable, comfortable working in a fast-paced environment.
  • Flexible schedule and availability to work mornings, evenings, weekends and holidays.
  • Passion for our brands and brand lifestyles.

Working Conditions: Retail environment. Performing duties consistent with the Company’s AAP/EEO goals and policies. High School diploma or equivalent.

The Extras
  • Generous clothing allowance.
  • Seasonal allowance for SB uniform.
  • Excellent training & development opportunities.
  • Quarterly bonuses.
  • 60% off all Sweaty Betty merchandise.
  • 25 days holiday (pro-rated if working part-time).
  • Refer a Friend bonus scheme.
  • Season Ticket Loan.
  • Access to Retail Trust - advice & support tool.
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
  • Wolverine Worldwide discount.
  • Enhanced Family Leave policy.
  • People Pension.

Our DEI Commitment: We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.

Store Supervisor - 40 Hours - Saucony employer: Wolverine Worldwide

Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to thrive in their roles as Store Supervisors. With generous benefits such as a clothing allowance, excellent training opportunities, and a commitment to diversity, equity, and inclusion, team members are encouraged to grow and develop while contributing to the success of iconic brands like Saucony. Located in a dynamic retail environment, employees enjoy a supportive atmosphere where they can make a meaningful impact and create memorable experiences for customers.

Wolverine Worldwide

Contact Details:

Wolverine Worldwide Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Supervisor - 40 Hours - Saucony

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wolverine Worldwide, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wolverine Worldwide!

We think you need these skills to ace Store Supervisor - 40 Hours - Saucony

Problem-Solving Skills
Communication Skills
Adaptability
Time Management
Attention to Detail
Customer Service
Teamwork

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Wolverine Worldwide, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wolverine Worldwide and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wolverine Worldwide that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Wolverine Worldwide

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!