At a Glance
- Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences.
- Company: Join Sweaty Betty, a vibrant brand committed to empowerment and inclusivity.
- Benefits: Enjoy a generous clothing allowance, discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours and a supportive environment focused on teamwork and personal development.
- Why this job: Perfect for those eager to grow in retail management and make a real impact.
- Qualifications: Experience in customer service; leadership skills are a plus but not essential.
The predicted salary is between 25000 - 30000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things. You are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store, with plenty of opportunities to grow within the company. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers.
Key Responsibilities- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
- Communicate efficiently, both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
- Partner with the Store Manager to generate innovative and engaging marketing ideas.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Educate your team and advise customers as the product expert and knowledgeable trainer.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
- Create amazing experiences for our customers through offering authentic customer service.
- Maintain compliance with company policies including health and safety regulations.
- Previous experience working in a fast-paced, customer-facing environment.
- Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Self-starter and ambitious – motivated to achieve and exceed store targets.
- Ability to work under pressure and manage multiple tasks at once.
Retail environment. Performing duties consistent with the Company’s AAP/EEO goals and policies. High School diploma or equivalent.
The Extras- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.
Store Assistant Manager - 40 Hours - Sweaty Betty employer: Wolverine Worldwide
Wolverine Worldwide is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and personal growth. As an Assistant Manager at Sweaty Betty, you will benefit from generous perks such as a clothing allowance, extensive training opportunities, and a supportive environment that encourages teamwork and innovation. With a commitment to diversity, equity, and inclusion, this role not only allows you to develop your retail management skills but also empowers you to make a meaningful impact within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant Manager - 40 Hours - Sweaty Betty
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Sweaty Betty and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As an Assistant Manager, you'll need to demonstrate outstanding service. Think of examples from your past experiences where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a formal management role, think about times when you've motivated or supported your team. Highlight these moments during your interview to showcase your ability to lead.
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the store's goals or team dynamics. This shows you're engaged and eager to contribute to the success of Sweaty Betty.
We think you need these skills to ace Store Assistant Manager - 40 Hours - Sweaty Betty
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role and the brand shine through. We want to see that you’re not just looking for any job, but that you genuinely care about Sweaty Betty and what we stand for.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. We love seeing how your past experiences can contribute to our team and help us deliver outstanding service.
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Wolverine Worldwide
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Sweaty Betty’s mission and values. Understand their products and what makes them unique. This will not only show your passion for the brand but also help you connect your experiences to their ethos during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Manager, demonstrating your leadership potential is key. Prepare examples of how you've motivated a team or resolved conflicts in previous roles. Highlight any experience you have in driving sales or improving customer service, as this aligns perfectly with the responsibilities of the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing stock levels. Think through these scenarios in advance and be ready to discuss your thought process and the outcomes of your actions.
✨Emphasise Teamwork and Inclusivity
Sweaty Betty values a supportive and inclusive environment. Be prepared to discuss how you’ve fostered teamwork in past roles. Share examples of how you’ve celebrated successes within a team and contributed to a positive workplace culture.