At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join a global leader in branded footwear and apparel with a vibrant culture.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Other info: Embrace diversity and inclusion while growing your career in a dynamic environment.
- Why this job: Be part of a passionate team that empowers customers every day.
- Qualifications: Flexible availability and a positive attitude; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store. Key Responsibilities include:
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with our wonderful customers and educating them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention, and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policy and procedures for security, health & safety, and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required:
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions: Retail environment.
The Extras include:
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
Our DEI Commitment: We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world.
We are committed to equal employment opportunities, ensuring we consider all applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self.
Store Assistant - 24 Hours - Saucony employer: Wolverine Worldwide
Contact Detail:
Wolverine Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 24 Hours - Saucony
✨Tip Number 1
Get to know the brand! Before your interview, dive into everything Saucony and Wolverine Worldwide. Familiarise yourself with their products and values so you can show off your passion and knowledge during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing how you can create amazing experiences for customers.
✨Tip Number 3
Show your personality! When you meet the team, let your enthusiasm shine through. Share your ideas on customer service and how you can contribute to building rapport with customers – they want to see your authentic self!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Wolverine Worldwide family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Assistant - 24 Hours - Saucony
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for our brands shine through! We love candidates who are genuinely excited about what we do and can convey that passion in their words.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Store Assistant role. We want to see how you can contribute to creating amazing customer experiences!
Be Authentic: Don’t be afraid to let your personality come through in your writing. We value authenticity and want to get to know the real you, so share your unique story and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our awesome team!
How to prepare for a job interview at Wolverine Worldwide
✨Know the Brand Inside Out
Before your interview, take some time to research Wolverine Worldwide and its brands, especially Saucony. Understand their mission, values, and what makes them unique in the market. This knowledge will not only impress your interviewers but also help you connect your passion for the brand with the role.
✨Showcase Your Customer Service Skills
Since the role is all about creating amazing experiences for customers, be prepared to share examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your ability to engage and inspire consumers.
✨Demonstrate Flexibility and Team Spirit
Wolverine Worldwide values team members who can adapt to different situations. Be ready to discuss your availability and willingness to work weekends and holidays. Highlight any previous experience working in fast-paced environments and how you contributed to team success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store culture, upcoming product launches, or how the team collaborates to achieve sales targets. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.