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- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Other info: Great training opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact on customers' lives.
- Qualifications: Flexible schedule, excellent communication skills, and a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Sweaty Betty. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
From the moment customers enter the store to when they leave, you will be responsible for making sure they have an exceptional experience. Whether that’s helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities:- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with customers and educating them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention, and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policy and procedures for security, health & safety, and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras:- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Enhanced Family Leave policy.
- People Pension.
We are committed to creating a culture and team that represents our mission of empowerment, celebrating diversity, embodying inclusion, and creating an equitable business.
Store Assistant - 20 Hours - Sweaty Betty employer: Wolverine Worldwide
Contact Detail:
Wolverine Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 20 Hours - Sweaty Betty
✨Tip Number 1
Get to know the brand! Dive into Sweaty Betty's mission and values. When you understand what they stand for, you can show genuine enthusiasm during your interview, which will definitely impress them.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd create amazing experiences for customers. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to talk about teamwork! Sweaty Betty values collaboration, so share examples of how you've worked well with others in the past. This shows you’re a team player who can contribute to their vibrant store atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sweaty Betty family. Let’s get you that job!
We think you need these skills to ace Store Assistant - 20 Hours - Sweaty Betty
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Sweaty Betty shine through! We love candidates who are genuinely excited about our brand and what we stand for. Share why you want to be part of our team and how you connect with our mission.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the Store Assistant role. We want to see how your background fits with our values and the responsibilities outlined in the job description. A little effort goes a long way!
Be Authentic: We appreciate authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped you. Remember, we’re looking for individuals who can bring their true selves to work every day!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining the Sweaty Betty family!
How to prepare for a job interview at Wolverine Worldwide
✨Know the Brand
Before your interview, take some time to really understand Sweaty Betty and its mission. Familiarise yourself with their products and values. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Since the role is all about creating amazing experiences for customers, be ready to share examples from your past where you've gone above and beyond for a customer. Think of specific situations that highlight your communication skills and ability to build rapport.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations in a retail environment. Practice responses to common scenarios, like dealing with a difficult customer or managing stock replenishment during busy hours. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, upcoming product launches, or opportunities for growth within the company. It shows you're engaged and thinking about your future with Sweaty Betty.