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- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Other info: Great training opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact on customers' lives.
- Qualifications: Flexible schedule, excellent communication skills, and a positive attitude.
The predicted salary is between 12 - 14 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
From the moment customers enter the store to when they leave, you will be responsible for making sure they have an exceptional experience. Whether that’s helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities:- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention, and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security, health & safety, and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras:- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
We are committed to creating a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world.
Store Assistant - 16 hours - Sweaty Betty employer: Wolverine Worldwide
Contact Detail:
Wolverine Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 16 hours - Sweaty Betty
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's mission and values. Show us that you’re not just another candidate, but someone who genuinely connects with our ethos of empowerment and customer experience.
✨Tip Number 2
Practice your people skills! As a Store Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with engaging and building rapport. Remember, it’s all about creating amazing experiences!
✨Tip Number 3
Be ready to share your passion! Whether it's about fashion, fitness, or our products, we want to hear what excites you. Your enthusiasm can make a huge difference in how you connect with customers and your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Sweaty Betty right there. Don’t miss out on your chance to join our amazing team!
We think you need these skills to ace Store Assistant - 16 hours - Sweaty Betty
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Sweaty Betty shine through! We love candidates who are genuinely excited about our brand and what we stand for. Share why you want to be part of our team and how you connect with our mission.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the Store Assistant role. We want to see how your background aligns with our values and the responsibilities outlined in the job description. A little effort goes a long way!
Be Authentic: We appreciate authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique experiences and how they’ve shaped you. Remember, we’re looking for individuals who can bring their true selves to work every day!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining the Sweaty Betty family!
How to prepare for a job interview at Wolverine Worldwide
✨Know the Brand Inside Out
Before your interview, dive deep into Sweaty Betty's brand values and mission. Understand their commitment to empowering customers and how they create exceptional experiences. This knowledge will help you connect with the interviewers and show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Whether it’s a time you went above and beyond for a customer or how you handled a challenging situation, these stories will demonstrate your ability to create amazing experiences for customers.
✨Be Ready to Discuss Sales Strategies
Since achieving sales targets is key in this role, think about how you can contribute to that goal. Be prepared to discuss any sales techniques you've used before or ideas you have for engaging customers and encouraging loyalty. This shows you're proactive and ready to make an impact.
✨Embrace the Team Spirit
Sweaty Betty values teamwork and a positive attitude. During your interview, express your enthusiasm for working collaboratively and how you can contribute to a supportive store environment. Share examples of how you've worked well in teams before, as this will resonate with their culture.