At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded apparel and accessories, dedicated to empowering consumers.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, quarterly bonuses, and access to fitness classes.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth while making a difference.
- Qualifications: Flexible availability, excellent communication skills, and a passion for our brands are essential.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Achieving sales targets and performance metrics.
Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
Flexible schedule and availability to work weekends and holidays
Retail sales experience is preferred, but not required
Passion for our brands and brand lifestyles
Excellent communication skills
A positive and professional attitude
Enthusiasm to learn and to share your product knowledge
Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
Performing duties consistent with the Company’s AAP/EEO goals and policies
High School diploma or equivalent
Working Conditions
Retail environment
Wolverine World Wide, Inc. (NYSE: WWW) is a global footwear and apparel company driven by a vision to Make. Every Day. Better. Founded in 1883, the Company builds and grows iconic brands including Merrell®, Saucony®, Wolverine®, Sweaty Betty®, Chaco®, Hush Puppies®, Stride Rite®, HYTEST®, and Bates®, along with footwear licenses for Cat® and Harley-Davidson®. Headquartered in Rockford, Michigan, the Company’s products are sold in approximately 170 countries and territories worldwide. For more information, visit www.wolverineworldwide.com.
In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America’s Best Employers for Women, and America’s Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.
Wolverine Worldwide is a Certified™ Great Place To Work®.
The Extras
Generous clothing allowance
Seasonal allowance for SB uniform
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
Wolverine Worldwide discount
Enhanced Family Leave policy
People Pension
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Assistant - 12 Hours - Sweaty Betty in Reigate employer: Wolverine Worldwide
Wolverine Worldwide is an excellent employer that values its employees by fostering a dynamic work culture where collaboration and innovation thrive. Located in a vibrant area, the company offers competitive benefits, opportunities for professional growth, and a commitment to employee development, making it an ideal place for those looking to build a meaningful career in credit management.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 12 Hours - Sweaty Betty in Reigate
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire consumers will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your customer service philosophy. Think of examples where you've gone above and beyond for a customer, as this aligns with the role's focus on creating amazing experiences.
✨Tip Number 3
Show enthusiasm for the fitness lifestyle that Sweaty Betty promotes. Being able to relate to their target audience and share your own experiences can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss how you handle pressure in a fast-paced environment. Providing specific examples of how you've successfully managed busy situations will demonstrate your ability to thrive in their retail setting.
We think you need these skills to ace Store Assistant - 12 Hours - Sweaty Betty in Reigate
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Passion:Express your enthusiasm for Sweaty Betty and its brand values in your application. Mention any personal experiences with their products or lifestyle that demonstrate your genuine interest.
Highlight Relevant Experience:If you have retail experience, make sure to detail it in your CV. Even if you don't, focus on transferable skills such as customer service, teamwork, and communication that would be beneficial in a retail environment.
Craft a Strong Cover Letter:Write a compelling cover letter that not only summarises your CV but also conveys your personality. Use this opportunity to explain why you want to work at Sweaty Betty and how you can contribute to creating amazing customer experiences.
How to prepare for a job interview at Wolverine Worldwide
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission of empowerment and engagement.
✨Prepare for Customer Interaction Scenarios
Since the role involves creating amazing customer experiences, be ready to discuss how you would handle various customer scenarios. Think about times you've provided excellent service or resolved issues in previous roles, even if they were not in retail.
✨Understand Store Standards and Visual Merchandising
Familiarise yourself with the importance of maintaining store standards and visual merchandising. Be prepared to discuss how you would contribute to keeping the store looking its best and how that impacts customer experience.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours, including weekends and holidays. Emphasise your ability to work well under pressure and collaborate with team members to achieve sales targets and create a positive atmosphere in the store.
