Store Managers in Southampton

Store Managers in Southampton

Southampton Full-Time 23535 - 28765 £ / year (est.) No working from home possible
Wolverine Worldwide

At a Glance

  • Tasks: Lead a dynamic team, drive sales, and create amazing customer experiences.
  • Company: Join Sweaty Betty, a global leader in branded footwear and apparel.
  • Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
  • Other info: Flexible hours and a supportive environment for personal growth.
  • Why this job: Be part of a vibrant culture that values diversity and empowers everyone.
  • Qualifications: Experience in retail management and a passion for customer service.

The predicted salary is between 23535 - 28765 £ per year.

Responsibilities

  • Be a role model - You'll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
  • Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll managements, sales & KPIS.
  • Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
  • Always communicate efficiently, both on the floor and behind the scenes.

You will develop and maintain relationships across the business, with your customers and with community partners.

  • Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
  • Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety and stock management focused.
  • Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyaltyand driving the brand locally within the community.
  • Focus on fostering a supportive, productive and inclusive environment, always putting your team first.
  • Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
  • Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.
  • Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.

Our Store Managers are incredible, inspiring and innovative retail leaders.

With a true love for sales and product, you will be joining a network of amazing individuals.

They are committed to achieving the best for both our brand and our people and bringing our values to life every day.

We are looking for highly motivated and enthusiastic leaders who are driven delivering results and achieving targets.

Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect to the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do., Experience in a management role, at your best in a fast-paced and client-focused retail environment

Qualifications

  • Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs
  • Flexible and adaptable, you are comfortable working in a fast-paced environment
  • Flexible schedule and availability to work mornings, evenings, weekends and holidays
  • Passion for our brands and brand lifestyles
  • Ability to work under pressure and manage multiple tasks at once
  • Proficient in POS systems
  • Budget management experience, including payroll, expenses etc.
  • Exceptional customer service and team management skills including a proven track record of developing others
  • Interest in and awareness of market trends in the retail industry
  • Ability to work under pressure and manage multiple tasks at once
  • Working Conditions
  • Retail environment
  • US Candidates Only
  • Performing duties consistent with the Company's AAP/EEO goals and policies

Education

  • High School diploma or equivalent

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories.

With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine.

Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way.

Benefits

  • Generous clothing allowance
  • Seasonal allowance for SB uniform
  • Excellent training & development opportunities
  • Quarterly bonuses
  • 60% off all Sweaty Betty merchandise
  • 25 days holiday (pro-rated if working part-time)
  • Refer a Friend bonus scheme
  • Season Ticket Loan Access to Retail Trust - advice & support tool
  • Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
  • Wolverine Worldwide discount
  • Enhanced Family Leave policy
  • People Pension
  • Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment.

We want to celebrate our diversity, embody inclusion and create an equitable business.

This means doing more and working harder to make the long-lasting changes necessary.

We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice.

To actively listen and learn from what they have to say.

This involves focusing on learning, development, and progression across the business.

Being clear on the responsibilities we hold each other and to our community.

It also means being committed to equal employment opportunities.

Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business.

To create a culture of belonging that empowers everyone to be their best authentic self.

We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we're on a journey.

And far from perfect.

But we want to be a part of the solution to the problem.

It might not be comfortable or straightforward.

But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty.

We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.

Because when we say all, we mean it.

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Store Managers in Southampton employer: Wolverine Worldwide

Wolverine Worldwide is an excellent employer that values its employees by fostering a dynamic work culture where collaboration and innovation thrive. Located in a vibrant area, the company offers competitive benefits, opportunities for professional growth, and a commitment to employee development, making it an ideal place for those looking to build a meaningful career in credit management.

Wolverine Worldwide

Contact Details:

Wolverine Worldwide Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Managers in Southampton

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wolverine Worldwide, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wolverine Worldwide!

We think you need these skills to ace Store Managers in Southampton

Team Leadership
Sales Management
Customer Service Excellence
KPI Setting and Delivery
Budget Management
POS System Proficiency
Change Management

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Wolverine Worldwide, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wolverine Worldwide and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wolverine Worldwide that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Wolverine Worldwide

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!