At a Glance
- Tasks: Support store management, deliver exceptional customer service, and drive sales success.
- Company: Join Sweaty Betty, a vibrant brand empowering consumers through stylish activewear.
- Benefits: Enjoy a generous clothing allowance, discounts, bonuses, and excellent training opportunities.
- Other info: Join a diverse team committed to empowerment and inclusion.
- Why this job: Be a role model in a fun, fast-paced environment while making a real impact.
- Qualifications: Retail experience preferred; passion for our brand and flexible availability required.
The predicted salary is between 20000 - 25000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieve sales goals and performance metrics & drive the store’s success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Retail environment. Performing duties consistent with the Company’s AAP/EEO goals and policies. High School diploma or equivalent.
The Extras- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Supervisor - 22 Hours - Sweaty Betty in London employer: Wolverine Worldwide
Wolverine Worldwide is an exceptional employer, offering a vibrant work culture that prioritises empowerment, engagement, and inspiration. As a Store Supervisor at Sweaty Betty, you will benefit from generous perks such as a clothing allowance, substantial discounts, and excellent training opportunities, all while being part of a team that values diversity and inclusion. With a commitment to employee growth and a supportive environment, this role provides a meaningful opportunity to make a lasting impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor - 22 Hours - Sweaty Betty in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Sweaty Betty's values and mission. This way, you can show how your vibe aligns with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you articulate your experience and demonstrate your customer service skills confidently.
✨Tip Number 3
Show off your passion! When chatting with the interviewers, let your enthusiasm for the brand shine through. Share your favourite products or experiences with Sweaty Betty to make a memorable impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Supervisor - 22 Hours - Sweaty Betty in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating amazing experiences, so show us how you can bring that vibe to our team.
Tailor Your Application:Make sure to tailor your application to the Store Supervisor role. Highlight your relevant experience in retail and customer service, and don’t forget to mention any supervisory skills you have. We love seeing how your background aligns with our values and mission!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy! Just follow the prompts and let us know why you’d be a great fit for Sweaty Betty.
How to prepare for a job interview at Wolverine Worldwide
✨Know Your Stuff
Make sure you have a solid understanding of Sweaty Betty's products and values. Familiarise yourself with their brand mission and how they empower customers. This will show that you're genuinely interested and can be a knowledgeable resource for the team.
✨Show Your Customer Service Skills
Prepare to share examples of how you've created amazing customer experiences in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will highlight your service-oriented mindset, which is key for this role.
✨Demonstrate Leadership Potential
Even if you don't have supervisory experience, think about times when you've taken the lead in a project or helped guide your peers. Be ready to discuss how you can support the store management team and act as a role model for others.
✨Be Flexible and Adaptable
Since the retail environment can be fast-paced, be prepared to discuss how you've handled change or unexpected challenges in previous roles. Show that you're cool, calm, and collected under pressure, and that you can adapt to different situations with ease.