At a Glance
- Tasks: Lead a dynamic team, drive sales, and create amazing customer experiences.
- Company: Join a vibrant retail brand that values innovation and teamwork.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours and great career growth potential await you!
- Why this job: Be a part of a supportive culture that celebrates success and inclusivity.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.
Key Responsibilities
- Be a role model – you’ll motivate and engage your team to bring the brand values to life every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and community partners.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, inclusive of security, people, health & safety and stock management focused.
- Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
- Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Qualifications
- Experience in a management role, at your best in a fast‑paced and client‑focused retail environment.
- Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
- Flexible and adaptable; comfortable working in a fast‑paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks at once.
- Proficient in POS systems.
- Budget management experience, including payroll and expenses.
- Exceptional customer service and team‑management skills including a proven track record of developing others.
- Interest in and awareness of market trends in the retail industry.
Eligibility
- US Candidates Only. Performing duties consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
Extras
- Generous clothing allowance
- Seasonal allowance for SB uniform
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro‑rated if working part‑time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
- Wolverine Worldwide discount
- Enhanced Family Leave policy
- People Pension
Store Managers in London employer: Wolverine Worldwide
At Sweaty Betty, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers play a pivotal role in leading dynamic teams, driving sales, and delivering outstanding customer service while enjoying generous benefits such as a clothing allowance, quarterly bonuses, and extensive training opportunities. Located in a supportive environment, our employees are encouraged to grow and thrive, making every day at Sweaty Betty a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Store Managers in London
✨Tip Number 1
Network like a pro! Connect with current Store Managers or employees on LinkedIn and ask them about their experiences. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Show your passion for the brand! When you get the chance to chat with hiring managers, share your love for the products and how you can contribute to the team culture. It’s all about that enthusiasm!
✨Tip Number 3
Prepare for those interviews by practising common questions related to retail management. Think about how you’ve driven sales or developed your team in the past – real examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team!
We think you need these skills to ace Store Managers in London
Some tips for your application 🫡
Show Your Passion:Let your love for retail and our brand shine through in your application. We want to see how excited you are about sales and customer service, so share your experiences that highlight your enthusiasm!
Be a Storyteller:Use your application to tell us about your journey in retail management. We’re looking for inspiring leaders, so share specific examples of how you've motivated teams and achieved results in the past.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. We appreciate when candidates take the time to align their skills with what we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wolverine Worldwide
✨Know Your Brand Inside Out
Before the interview, dive deep into the brand's values, products, and culture. Understand what makes them unique and how they connect with their customers. This knowledge will help you demonstrate your passion and alignment with their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate and engage others, especially in a fast-paced retail environment. Be ready to discuss specific situations where you’ve driven results and fostered a positive atmosphere.
✨Demonstrate Customer-Centric Thinking
Think about ways you've gone above and beyond for customers in previous roles. Be prepared to share stories that illustrate your commitment to exceptional service and how you’ve built customer loyalty. This will show that you understand the heart of the business.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a team during peak hours or dealing with a difficult customer. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a cohesive team.
