At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join a global leader in footwear and apparel with a vibrant culture.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Other info: Work in a dynamic environment with a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team that empowers and inspires customers every day.
- Qualifications: Flexible availability and a positive attitude; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
From the moment customers enter the store to when they leave, you will be responsible for making sure they have an exceptional experience. Whether that’s helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention, and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
The Extras include a generous clothing allowance, seasonal allowance for SB uniform, excellent training & development opportunities, quarterly bonuses, 60% off all Sweaty Betty merchandise, 25 days holiday (pro-rated if working part-time), refer a friend bonus scheme, season ticket loan, access to Retail Trust - advice & support tool, health cash plan benefit with Medicash available to all Sweaty Betty UK Employees, and enhanced family leave policy.
We are committed to creating a culture and team that represents our mission of empowerment, celebrating diversity, embodying inclusion, and creating an equitable business. We care about our people, our community, and the world.
Store Assistant - 40 Hours - Sweaty Betty in London employer: Wolverine Worldwide
Wolverine Worldwide is an excellent employer that values its employees by fostering a dynamic work culture where collaboration and innovation thrive. Located in a vibrant area, the company offers competitive benefits, opportunities for professional growth, and a commitment to employee development, making it an ideal place for those looking to build a meaningful career in credit management.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 40 Hours - Sweaty Betty in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Wolverine Worldwide, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Wolverine Worldwide!
We think you need these skills to ace Store Assistant - 40 Hours - Sweaty Betty in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Wolverine Worldwide, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Wolverine Worldwide and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Wolverine Worldwide that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Wolverine Worldwide
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
