Online Trading Manager - Sweaty Betty in London

We burst onto the scene as the OGs of female-first activewear back in 1998. Since then, we’ve been on a global mission to empower women through fitness and beyond. By uniting a global community of women – our sisterhood – together we encourage one another to embrace our bodies and everything we can do with them. Our sisterhood treats every day like it’s made for moving, and we’re always pushing to do better too. This is an exciting opportunity to join us as an Online Trading Manager as we continue our mission to empower women through fitness and beyond.

Our Values:

• WE REALLY CARE
• FIRST, BEST, BRAVEST
• OUR STRENGTH IS IN EACH OTHER
• STAND UP, SPEAK UP, SHOUT OUT

We are looking for a highly organised, customer experience-focused Online Trade Manager to join our growing ecommerce team. This role will be pivotal in pushing boundaries to deliver relevant, personalised and impactful customer experiences, using data-led insights to shape decisions and translate performance clearly to the wider SB family. You will thrive in a fast-paced environment, stay curious about the market around you, and always look for ways to push activity further. Driving digital growth while maintaining a strong premium brand projection is core to our strategy, and this role will play a critical part in helping us achieve our goals.

Your SB Journey:

• Managing and trading a region of our ecommerce websites, using market performance, customer behaviour and competitor insight to drive conversion and revenue growth.
• Delivering personalised customer journeys through content, merchandising and experience optimisation to improve conversion, AOV and bounce rate.
• Responsible for managing the daily in-season forecast, working through any opportunity and risk, and building trading plans to support delivery.
• Using qualitative and quantitative data across our analytics tools to understand performance and customer behaviour, identify opportunities, and shape actions that improve trading performance.
• Compiling accurate daily, weekly and seasonal trading and KPI reporting, alongside ad-hoc analysis to support decision-making and action planning.
• Leading trading, seasonal, campaign and promotional plans to support business objectives, revenue growth and flawless execution.
• Owning homepage, PLPs, PDPs, navigation and campaign landing pages to deliver best-in-class product storytelling and seamless onsite journeys.
• Collaborating cross-functionally with Marketing, Creative, CRM, Performance, Planning and Product teams to optimise trading performance and customer experience.
• Acting as the key stakeholder contact for selected external partners, managing relationships and building strategies together that support Sweaty Betty’s growth plans.
• Bringing strong online trading knowledge, curiosity and a test-and-learn mindset to identify opportunities and drive continuous improvement.
• Managing and developing the regional trading team.

The Must Haves:

• At least four years’ experience in a similar ecommerce role within a retail or consumer-facing brand.
• Experience with Salesforce Commerce Cloud is preferable.
• Experience using Google Analytics, Power BI, Dynamic Yield and Content Square.
• An analytical and questioning mindset, with excellent Excel skills.
• Highly organised, with the ability to prioritise a demanding workload.
• A proactive and positive approach to problem-solving.
• A dynamic team player with strong interpersonal skills.
• Comfortable working in a fast-paced and ever-changing environment.

Wolverine World Wide, Inc. (NYSE:WWW) is one of the world’s leading designers, marketers, and licensors of footwear and apparel; Its global footprint spans 170 countries and territories. The Company’s portfolio includes Merrell®, Saucony®, Sweaty Betty®, Hush Puppies®, Wolverine®, Chaco®, Bates®, HYTEST®, and Stride Rite®. The Company is also the global footwear licensee of brands Cat® and Harley-Davidson®.

Wolverine Worldwide is driven by a Vision to Make. Every Day. Better. for its consumers, partners, communities, and shareholders.

Our DEI Commitment: We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.