Global CRM & Loyalty Growth Lead in London
Global CRM & Loyalty Growth Lead

Global CRM & Loyalty Growth Lead in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global CRM and loyalty strategies to enhance customer engagement and retention.
  • Company: Join a leading global retail brand with a focus on empowerment and inclusion.
  • Benefits: Competitive salary, dynamic team culture, and opportunities for professional growth.
  • Why this job: Make a real impact in customer loyalty while working in an inclusive environment.
  • Qualifications: 5+ years in CRM, data analysis, and multi-channel marketing expertise required.
  • Other info: Be part of a dynamic team committed to innovation and customer satisfaction.

The predicted salary is between 43200 - 72000 £ per year.

A global retail leader is seeking a Senior CRM & Loyalty Manager to execute CRM and loyalty strategies on a global scale. The ideal candidate will manage the retention team and utilize tools like Braze to create personalized customer interactions, focusing on driving customer engagement and retention.

Applicants should have over 5 years of experience in CRM, and expertise in data analysis and multi-channel marketing. This role contributes to a dynamic team culture, committed to empowerment and inclusion.

Global CRM & Loyalty Growth Lead in London employer: Wolverine Worldwide

As a global retail leader, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong focus on personal and professional growth, we offer extensive training opportunities and the chance to work with cutting-edge tools like Braze, ensuring that our team members are at the forefront of CRM and loyalty strategies. Join us in a vibrant location where your contributions will directly impact customer engagement and retention on a global scale.
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Contact Detail:

Wolverine Worldwide Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global CRM & Loyalty Growth Lead in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your CRM and loyalty strategies. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Ace the interview by doing your homework! Research the company’s current CRM initiatives and think about how you can contribute. Tailor your answers to show how your experience aligns with their goals.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Global CRM & Loyalty Growth Lead in London

CRM Strategy
Loyalty Program Management
Customer Engagement
Data Analysis
Multi-Channel Marketing
Team Management
Personalisation Techniques
Braze
Communication Skills
Empowerment and Inclusion

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your 5+ years of experience in CRM. We want to see how you've used data analysis and multi-channel marketing to drive customer engagement and retention. Be specific about your achievements!

Personalise Your Application: Just like we personalise customer interactions, we want to see a tailored application. Mention why you're excited about this role and how your skills align with our mission. It’ll make you stand out!

Be Data-Driven: Since this role involves a lot of data analysis, don’t shy away from showcasing your analytical skills. Share examples of how you've used data to inform your strategies and improve customer loyalty.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Wolverine Worldwide

✨Know Your CRM Tools

Make sure you’re well-versed in tools like Braze and any other CRM platforms mentioned in the job description. Be ready to discuss how you've used these tools in past roles to drive customer engagement and retention.

✨Showcase Your Data Skills

Prepare to talk about your experience with data analysis. Bring examples of how you've used data to inform your CRM strategies and improve customer interactions. This will demonstrate your analytical mindset and ability to make data-driven decisions.

✨Highlight Team Leadership Experience

Since this role involves managing a retention team, be prepared to share your leadership style and experiences. Discuss how you empower your team and foster an inclusive culture, as this aligns with the company’s values.

✨Engage with Their Culture

Research the company’s culture and values. During the interview, express how your personal values align with theirs, especially regarding empowerment and inclusion. This shows that you’re not just a fit for the role, but also for the team.

Global CRM & Loyalty Growth Lead in London
Wolverine Worldwide
Location: London

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