At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Other info: Great training opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact on customers' lives.
- Qualifications: Flexible schedule, excellent communication skills, and a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Sweaty Betty. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Key Responsibilities:
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required:
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions: Retail environment.
The Extras:
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Enhanced Family Leave policy.
- People Pension.
Our DEI Commitment: We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
Store Assistant - 8 Hours - Sweaty Betty in Glasgow employer: Wolverine Worldwide
Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to engage with customers passionately while achieving personal and professional growth. With generous benefits such as a clothing allowance, substantial discounts on merchandise, and excellent training opportunities, team members at Sweaty Betty enjoy a supportive environment that values diversity and encourages authentic self-expression. Located in a dynamic retail setting, this role offers the chance to be part of a mission-driven company dedicated to making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty in Glasgow
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's mission and values. Show us that you’re not just another candidate but someone who genuinely connects with our ethos of empowerment and customer experience.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers daily, think about how you can create amazing experiences. Role-play scenarios with friends or family to get comfortable with engaging and building rapport.
✨Tip Number 3
Be ready to share your passion! Whether it’s about fashion, fitness, or our products, we want to hear what excites you. Prepare a few stories that highlight your enthusiasm and how you can contribute to our vibrant store atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Sweaty Betty team. Don’t miss out on this opportunity!
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty in Glasgow
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Sweaty Betty shine through! We love candidates who are genuinely excited about our brand and what we stand for. Share why you want to be part of our team and how you connect with our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences that align with the Store Assistant role. Whether it's customer service or retail experience, we want to see how your skills can contribute to creating amazing experiences for our customers.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for individuals who can bring their true selves to work!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining the Sweaty Betty family!
How to prepare for a job interview at Wolverine Worldwide
✨Know the Brand
Before your interview, take some time to really understand Sweaty Betty and its mission. Familiarise yourself with their products and values. This will not only help you answer questions more confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Since the role is all about creating amazing experiences for customers, think of specific examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with people.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses can help you articulate your thoughts clearly and show that you're prepared for the fast-paced retail environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, upcoming product launches, or how they support employee development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
