At a Glance
- Tasks: Support the Store Manager in daily operations and lead a motivated team.
- Company: Join Wolverine Worldwide, a global leader in footwear and apparel with a commitment to diversity.
- Benefits: Enjoy a generous clothing allowance, training opportunities, and 60% off merchandise.
- Why this job: Perfect for those eager to learn retail management and make a real impact.
- Qualifications: Experience in customer-facing roles preferred; passion and adaptability are key.
- Other info: This role is ideal for high school and college students looking to grow.
The predicted salary is between 21600 - 36000 £ per year.
As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things. You are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store, with plenty of opportunities to grow within the company. This is an ideal role for someone looking to learn more about retail management and develop within the management team.
This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs, and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for our consumers.
Responsibilities include:
- Be a role model – Motivate and engage your team to bring the brand values to life every day, promoting an inclusive and positive working atmosphere and celebrating success.
- Deliver outstanding customer service – Demonstrate role model behaviors for the team.
- Assist in driving sales and maintaining standards – Ensure compliance with policies and procedures.
- Effective communication – Develop relationships across the business, with customers, and community partners.
- Marketing collaboration – Partner with the Store Manager on marketing ideas.
- Stock management and visual merchandising – Contribute to store KPIs.
- Product expertise and training – Educate your team and advise customers.
- Foster a supportive environment – Promote teamwork and accountability.
- Store operations support – Assist with opening/closing, cash handling, stock control, and store presentation.
- Customer experience – Offer authentic service to leave lasting impressions.
- Compliance – Follow health and safety policies.
Qualifications and experience:
- Experience in a fast-paced, customer-facing environment.
- Leadership or supervisory experience preferred but not essential.
- Flexible and adaptable to a dynamic environment.
- Availability to work mornings, evenings, weekends, and holidays.
- Passion for the brand and brand lifestyles.
- Self-motivated and ambitious to exceed targets.
- Ability to manage multiple tasks under pressure.
Working conditions include a retail environment. This position is for US candidates only. The role involves duties aligned with the company\’s AAP/EEO policies. A High School diploma or equivalent is required.
Wolverine Worldwide is a global marketer of footwear, apparel, and accessories, with brands like Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire consumers every step of the way. We are committed to diversity, equity, and inclusion, fostering a culture of belonging and continuous learning. We value our people, community, and the environment, and strive to be a solution to societal issues through our DEI initiatives.
Benefits include:
- Generous clothing allowance
- Training & development opportunities
- Quarterly bonuses
- 60% off merchandise
- Pro-rated holiday entitlement
- Refer a Friend bonus
- Season Ticket Loan
- Access to Retail Trust
- Budget for fitness classes
- Sample sale access
- Health Cash Plan (post-probation)
- Enhanced Family Leave
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Assistant Manager - 40 Hours - Sweaty Betty employer: Wolverine Worldwide
Contact Detail:
Wolverine Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - 40 Hours - Sweaty Betty
✨Tip Number 1
Show your passion for the brand during any interactions. Research Sweaty Betty's values and products, and be ready to discuss how you embody those values in your work ethic and customer service approach.
✨Tip Number 2
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the Assistant Manager role, which can help you tailor your approach.
✨Tip Number 3
Prepare to demonstrate your leadership skills in a practical way. Think of examples from your past experiences where you've motivated a team or resolved conflicts, as these will be key in your discussions.
✨Tip Number 4
Familiarise yourself with retail KPIs and how they impact store performance. Being able to discuss how you would drive sales and improve customer experience through these metrics will set you apart.
We think you need these skills to ace Assistant Manager - 40 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Assistant Manager position at Sweaty Betty. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service, particularly in fast-paced environments. Highlight any leadership roles or supervisory experience, even if they were informal.
Demonstrate Passion for the Brand: Express your enthusiasm for Sweaty Betty and its brand values in your application. Share any personal experiences with the brand or how you embody its lifestyle, as this will resonate well with the hiring team.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Use it to explain why you are excited about the opportunity to contribute to the team and how you can help create memorable customer experiences.
How to prepare for a job interview at Wolverine Worldwide
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its values during the interview. Share personal experiences related to the brand or its products, as this will demonstrate your genuine interest and alignment with their mission.
✨Highlight Leadership Experience
Even if you haven't held a formal leadership position, think of times when you've motivated or supported a team. Be ready to discuss how you can inspire others and contribute to a positive working atmosphere.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Prepare examples that showcase your problem-solving skills and ability to deliver outstanding service, as this is crucial for the role.
✨Demonstrate Flexibility and Adaptability
Retail environments can be dynamic, so be prepared to discuss how you've successfully managed multiple tasks under pressure. Share specific examples that highlight your adaptability and willingness to take on new challenges.