At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a leading brand in empowering active lifestyles with a global presence.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and access to fitness classes.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth.
- Qualifications: Flexible availability, excellent communication skills, and a positive attitude are key.
- Other info: Quarterly bonuses and enhanced family leave policies make this role even more appealing.
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers โ every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether thatโs helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
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Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
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Achieving sales targets and performance metrics.
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Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
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Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
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Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
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Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
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Flexible schedule and availability to work weekends and holidays
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Retail sales experience is preferred, but not required
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Passion for our brands and brand lifestyles
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Excellent communication skills
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A positive and professional attitude
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Enthusiasm to learn and to share your product knowledge
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Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
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Performing duties consistent with the Companyโs AAP/EEO goals and policies
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High School diploma or equivalent
Working Conditions
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Retail environment
The Extras
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Generous clothing allowance
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Excellent training & development opportunities
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Quarterly bonuses
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60% off all Sweaty Betty merchandise
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25 days holiday (pro-rated if working part-time)
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Refer a Friend bonus scheme
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Season Ticket Loan
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Access to Retail Trust – advice & support tool
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Dedicated budget to attend fitness classes (per store)
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Access to Sample sales
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Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
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Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\’t up for doing the hard work and breaking the mould, we wouldn\’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Assistant FTC - 12 hours - Sweaty Betty employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Store Assistant FTC - 12 hours - Sweaty Betty
โจTip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better during interviews and demonstrate your passion for the brand.
โจTip Number 2
Prepare to discuss your previous customer service experiences, even if they are not retail-specific. Highlighting your ability to create positive customer interactions can set you apart from other candidates.
โจTip Number 3
Show enthusiasm for the role by being ready to share ideas on how to enhance customer experiences in-store. This proactive approach can impress hiring managers and showcase your commitment to the position.
โจTip Number 4
Be prepared to discuss your flexibility regarding working hours, especially weekends and holidays. Demonstrating your willingness to adapt to the store's needs can make you a more attractive candidate.
We think you need these skills to ace Store Assistant FTC - 12 hours - Sweaty Betty
Some tips for your application ๐ซก
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position at Sweaty Betty. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Passion: Express your enthusiasm for the Sweaty Betty brand and its lifestyle in your application. Mention any personal experiences with their products or how you embody their values, as this can set you apart from other candidates.
Highlight Relevant Experience: If you have retail experience, make sure to detail it in your CV. Even if you don't have direct experience, emphasise transferable skills such as customer service, teamwork, and communication that are relevant to the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your personality and why you want to work for Sweaty Betty. Use specific examples to illustrate your skills and experiences that relate to the job.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
โจShow Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission of empowerment and inspiration.
โจPrepare for Customer Interaction Scenarios
Since the role involves creating amazing customer experiences, be ready to discuss how you would handle various customer scenarios. Think about times when you've provided excellent service or resolved issues, and be prepared to share those examples.
โจUnderstand Store Standards and Visual Merchandising
Familiarise yourself with the importance of maintaining store standards and visual merchandising. Be ready to discuss how you would contribute to keeping the store looking its best and how that impacts customer experience and sales.
โจDemonstrate Flexibility and Team Spirit
Highlight your ability to work in a fast-paced environment and your willingness to adapt to different situations. Discuss your teamwork skills and how you can contribute to a positive atmosphere in the store, which is crucial for achieving sales targets.