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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded activewear, dedicated to empowering consumers.
- Benefits: Enjoy 60% off merchandise, generous holiday, bonuses, and fitness class budgets.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth.
- Qualifications: Flexible schedule, excellent communication skills, and a passion for our brand are essential.
- Other info: Opportunities for training, development, and a supportive work culture await you.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions
Retail environment.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider all applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Assistant - 20 Hours - Sweaty Betty employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 20 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better during your interactions in the store.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you build confidence in creating amazing experiences and handling various customer scenarios.
✨Tip Number 3
Be prepared to discuss your passion for fitness and fashion, as well as how you can contribute to building customer loyalty. Showing genuine enthusiasm for the brand will set you apart from other candidates.
✨Tip Number 4
Research common retail sales techniques and metrics. Being knowledgeable about achieving sales targets and performance metrics will demonstrate your readiness to meet the expectations of the role.
We think you need these skills to ace Store Assistant - 20 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Show Your Passion: Express your enthusiasm for Sweaty Betty and its brand values in your application. Mention any personal experiences with their products or how you embody their mission of empowerment and customer service.
Highlight Relevant Experience: If you have retail experience, make sure to detail it in your CV. Even if you don't, focus on transferable skills such as communication, teamwork, and customer service that would be beneficial in a retail environment.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also conveys your personality and why you want to work at Sweaty Betty. Use this opportunity to connect your values with theirs and demonstrate your commitment to providing exceptional customer experiences.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission.
✨Prepare for Customer Interaction Scenarios
Since the role involves creating amazing customer experiences, be ready to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues effectively.
✨Highlight Your Teamwork Skills
Wolverine Worldwide values team members who can work well together. Be prepared to share examples of how you've collaborated with others in a retail environment or any other setting to achieve common goals.
✨Understand Store Standards and Visual Merchandising
Familiarise yourself with the importance of store standards and visual merchandising. You might be asked how you would maintain these standards, so having some knowledge about them will show that you're serious about the role.
