At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles worldwide.
- Benefits: Enjoy 60% off merchandise, generous holiday, and fitness class budget.
- Why this job: Be part of a passionate team that values diversity and inclusion.
- Qualifications: Flexible schedule; retail experience is a plus but not required.
- Other info: Quarterly bonuses and excellent training opportunities await you!
Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers โ every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether thatโs helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
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Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
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Achieving sales targets and performance metrics.
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Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
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Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
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Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
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Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
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Flexible schedule and availability to work weekends and holidays
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Retail sales experience is preferred, but not required
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Passion for our brands and brand lifestyles
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Excellent communication skills
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A positive and professional attitude
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Enthusiasm to learn and to share your product knowledge
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Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
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Performing duties consistent with the Companyโs AAP/EEO goals and policies
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High School diploma or equivalent
Working Conditions
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Retail environment
The Extras
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Generous clothing allowance
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Excellent training & development opportunities
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Quarterly bonuses
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60% off all Sweaty Betty merchandise
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25 days holiday (pro-rated if working part-time)
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Refer a Friend bonus scheme
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Season Ticket Loan
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Access to Retail Trust – advice & support tool
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Dedicated budget to attend fitness classes (per store)
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Access to Sample sales
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Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
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Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we\’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\’t up for doing the hard work and breaking the mould, we wouldn\’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Assistant - 10 Hours - Sweaty Betty employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Store Assistant - 10 Hours - Sweaty Betty
โจTip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better with potential employers during your interactions.
โจTip Number 2
Showcase your enthusiasm for fitness and fashion when engaging with staff or during interviews. Being passionate about the lifestyle that Sweaty Betty promotes can set you apart from other candidates.
โจTip Number 3
Prepare to discuss how you would create exceptional customer experiences. Think of examples from your past where you've gone above and beyond for customers, as this aligns with the core responsibilities of the role.
โจTip Number 4
Network with current employees or visit the store to get a feel for the environment. This can provide valuable insights into the company culture and help you tailor your approach when applying.
We think you need these skills to ace Store Assistant - 10 Hours - Sweaty Betty
Some tips for your application ๐ซก
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Assistant position at Sweaty Betty. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Passion: Express your enthusiasm for the Sweaty Betty brand and its lifestyle in your application. Mention any personal experiences with the brand or similar products that demonstrate your genuine interest.
Highlight Relevant Experience: If you have retail experience, make sure to detail it in your CV. Even if you don't have direct experience, include any customer service roles or situations where you've demonstrated excellent communication and interpersonal skills.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your personality. Use this opportunity to explain why you want to work at Sweaty Betty and how you can contribute to creating amazing customer experiences.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
โจShow Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, whether it's wearing their clothing or participating in fitness activities they promote.
โจDemonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to engage with customers, build rapport, and create memorable shopping experiences, as this is a key responsibility for the Store Assistant role.
โจBe Ready to Discuss Sales Targets
Familiarise yourself with sales metrics and be prepared to discuss how you can contribute to achieving them. Think of specific strategies you might use to encourage customer loyalty and drive sales, as this will show your understanding of the retail environment.
โจUnderstand Store Standards and Visual Merchandising
Research the importance of maintaining store standards and visual merchandising. Be ready to talk about how you would ensure the store is visually appealing and well-organised, which is crucial for creating an inviting atmosphere for customers.