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- Tasks: Create amazing customer experiences and maintain store standards.
- Company: Wolverine Worldwide is a global leader in branded footwear and apparel.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Why this job: Join a passionate team dedicated to empowering customers and fostering inclusivity.
- Qualifications: Flexible schedule, excellent communication skills, and a positive attitude required.
- Other info: Access to fitness classes and a supportive work environment focused on diversity.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions
- Retail environment.
The Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Stock Assistant - 24 Hours - Saucony - Covent Garden employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Assistant - 24 Hours - Saucony - Covent Garden
✨Tip Number 1
Familiarise yourself with Saucony's product range and brand ethos. Understanding their mission and values will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not in retail. Highlight how you've created positive experiences for others, as this is key to the Stock Assistant role.
✨Tip Number 3
Show enthusiasm for the role by being ready to share ideas on how to enhance customer loyalty and engagement. Think about ways to promote upcoming collections or improve store standards.
✨Tip Number 4
Be prepared to demonstrate your ability to work under pressure. Share examples of how you've successfully managed busy situations in the past, as this will resonate well with the fast-paced retail environment.
We think you need these skills to ace Stock Assistant - 24 Hours - Saucony - Covent Garden
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Stock Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the brands and your enthusiasm for the role. Mention specific examples of how you've created positive customer experiences in the past and how you can contribute to the team at Saucony.
Showcase Your Communication Skills: Since excellent communication is a key requirement, ensure your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated with customers or colleagues in previous roles.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Saucony and the other brands under Wolverine Worldwide. Share any personal experiences you have with their products, as this will demonstrate your genuine interest and help you connect with the interviewers.
✨Prepare for Customer Service Scenarios
Since the role focuses heavily on customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you provided excellent service or resolved a customer's issue effectively.
✨Understand Store Standards
Familiarise yourself with the importance of maintaining store standards, including visual merchandising and stock management. Be prepared to discuss how you would contribute to keeping the store organised and appealing to customers.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours, including weekends and holidays. Emphasise your ability to work well in a team and adapt to the fast-paced retail environment, as this is crucial for success in the role.
