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For Companies At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Flexible hours, competitive pay, and a fun team environment.
- Why this job: Be part of a passionate team that inspires customers every day.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills are key.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 1300 - 1600 £ per month.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities- Creating amazing experiences for our customers through authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards – maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast‑paced, sales‑driven atmosphere.
Retail environment.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer.
Retail Store Associate - Merrell employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Associate - Merrell
✨Tip Number 1
Get to know the brand! Before your interview, dive into everything Merrell and Wolverine Worldwide stand for. Show us your passion for our products and how you can bring that enthusiasm to the store.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can create amazing experiences for customers. We want to see how you’d handle different situations and make every visit memorable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 4
Be ready to showcase your flexibility! We love team members who can adapt to busy retail environments. Share examples of how you've thrived under pressure or juggled multiple tasks in past roles.
We think you need these skills to ace Retail Store Associate - Merrell
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Merrell brand shine through! We want to see how much you love our products and how you can share that passion with customers.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the job description. We’re looking for those who can create amazing customer experiences, so share any past retail or customer service roles you've had!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. We want to know how you can contribute to our mission of empowering and inspiring consumers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Know the Brand Inside Out
Before your interview, take some time to research Merrell and its parent company, Wolverine Worldwide. Understand their mission, values, and product lines. This knowledge will not only impress your interviewers but also help you connect your passion for the brand with the role you're applying for.
✨Showcase Your Customer Service Skills
Since the role is all about creating amazing experiences for customers, be prepared to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help a customer, as this will demonstrate your ability to engage and inspire consumers.
✨Demonstrate Flexibility and Team Spirit
Wolverine Worldwide values team members who can adapt to different situations. Be ready to discuss your availability and willingness to work weekends and holidays. Highlight any previous experience working in a fast-paced environment and how you collaborated with colleagues to achieve common goals.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the store culture, upcoming product launches, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
