At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a leading brand in activewear, part of the global Wolverine Worldwide family.
- Benefits: Enjoy 60% off merchandise, generous holiday, bonuses, and fitness class budgets.
- Other info: Opportunities for training, development, and a supportive work culture await you!
- Why this job: Be part of a passionate team that empowers customers and promotes a culture of diversity and inclusion.
- Qualifications: Flexible availability, excellent communication skills, and a passion for our brands are essential.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required
- Flexible schedule and availability to work weekends and holidays
- Retail sales experience is preferred, but not required
- Passion for our brands and brand lifestyles
- Excellent communication skills
- A positive and professional attitude
- Enthusiasm to learn and to share your product knowledge
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
Wolverine World Wide, Inc. (NYSE: WWW) is a global footwear and apparel company driven by a vision to Make. Every Day. Better. Founded in 1883, the Company builds and grows iconic brands including Merrell, Saucony, Wolverine, Sweaty Betty, Chaco, Hush Puppies, Stride Rite, HYTEST, and Bates, along with footwear licenses for Cat and Harley-Davidson. Headquartered in Rockford, Michigan, the Company’s products are sold in approximately 170 countries and territories worldwide. For more information, visit www.wolverineworldwide.com.
In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America’s Best Employers for Women, and America’s Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.
Wolverine Worldwide is a Certified™ Great Place To Work®.
US Candidates Only
- Performing duties consistent with the Company’s AAP/EEO goals and policies
- High School diploma or equivalent
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Seasonal allowance for SB uniform
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust - advice & support tool
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
- Wolverine Worldwide discount
- Enhanced Family Leave policy
- People Pension
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Assistant - 8 Hours - Sweaty Betty in Reigate employer: WOLVERINE WORLDWIDE INC
Sweaty Betty is an exceptional employer that prioritises employee growth and development, offering excellent training opportunities and a generous clothing allowance. With a vibrant work culture that encourages teamwork and a commitment to customer service, employees enjoy a supportive environment where they can thrive. Located in a dynamic retail setting, the company also provides attractive benefits such as a health cash plan, quarterly bonuses, and a substantial discount on merchandise, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty in Reigate
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better during your interactions in the store.
✨Tip Number 2
Showcase your enthusiasm for fitness and fashion when you meet the team. Being passionate about the lifestyle that Sweaty Betty promotes can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would create exceptional customer experiences. Think of examples from your past where you've gone above and beyond for a customer, as this aligns with the core responsibilities of the role.
✨Tip Number 4
Be ready to demonstrate your ability to work under pressure. Retail environments can be fast-paced, so share any relevant experiences that highlight your skills in managing busy situations effectively.
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty in Reigate
Some tips for your application 🫡
Understand the Role:Read through the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Passion:Express your enthusiasm for Sweaty Betty and its brand values in your application. Mention any personal connections you have with the brand or its products, as this can set you apart from other candidates.
Highlight Relevant Experience:Even if you don't have direct retail experience, think about transferable skills from previous jobs or volunteer work. Emphasise your customer service skills, ability to work under pressure, and teamwork experience.
Craft a Strong Cover Letter:Use your cover letter to tell a story about why you want to work at Sweaty Betty. Make it personal and engaging, and ensure it complements your CV by providing additional context about your skills and experiences.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their mission.
✨Prepare for Customer Service Scenarios
Since the role focuses heavily on customer interaction, be ready to discuss how you would handle various customer service situations. Think of examples from past experiences where you provided excellent service or resolved a conflict.
✨Understand the Importance of Store Standards
Familiarise yourself with the expectations around maintaining store standards and visual merchandising. Be prepared to discuss how you would contribute to creating an inviting shopping environment for customers.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours, including weekends and holidays. Emphasise your ability to work well in a team and adapt to the fast-paced retail environment, which is crucial for success in this role.
