At a Glance
- Tasks: Support store management, create amazing customer experiences, and organise community events.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy a generous clothing allowance, discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours, dynamic environment, and a commitment to diversity and inclusion.
- Why this job: Be a role model, engage with the community, and make a real impact.
- Qualifications: Retail experience preferred; passion for our brands is essential.
The predicted salary is between 25000 - 30000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service.
- Achieve sales goals and performance metrics & drive the store's success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines.
- Organize and host running and lifestyle events that engage the local community.
- Build and nurture a strong community around the brand by creating meaningful connections with customers and local groups.
- Collaborate with external partners to bring energizing and innovative events to the store.
- Leverage social media and other channels to promote events and share community stories.
- Gather feedback from community events to continuously improve engagement strategies.
- Demonstrated retail sales success.
- Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Retail environment. Performing duties consistent with the Company's AAP/EEO goals and policies. High School diploma or equivalent.
The Extras- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‐lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.
Store Supervisor/Community Marketing Rep - 40 Hours - Saucony in London employer: WOLVERINE WORLDWIDE INC
Wolverine Worldwide is an exceptional employer that fosters a vibrant work culture where employees are empowered to engage with their community and inspire customers through authentic service. With generous benefits such as a clothing allowance, excellent training opportunities, and a commitment to diversity, equity, and inclusion, team members can thrive both personally and professionally in a supportive environment. Located in Saucony, this role offers the chance to be a pivotal part of a dynamic team while enjoying a fulfilling career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor/Community Marketing Rep - 40 Hours - Saucony in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Wolverine Worldwide's values and mission. This way, you can show how your vibe aligns with theirs, making you a perfect fit for the Store Supervisor role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on showcasing your customer service skills and how you can create amazing experiences for customers, just like they want.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly, but also let your personality shine through. Remember, they’re looking for someone who’s not just responsible and reliable, but also fun to work with!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and reinforces your commitment to being part of their team.
We think you need these skills to ace Store Supervisor/Community Marketing Rep - 40 Hours - Saucony in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating amazing experiences, so show us how you can bring that vibe to the team!
Tailor Your Application:Make sure to tailor your application to the Store Supervisor role. Highlight your relevant experience in retail and customer service, and don’t forget to mention any supervisory skills you have. We love seeing how your background aligns with our mission of empowering and engaging consumers!
Be Specific About Your Achievements:We want to know what you’ve accomplished in your previous roles! Be specific about your achievements, whether it’s hitting sales targets or organising successful events. This helps us see how you can contribute to our store's success and community engagement.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what it’s like to work with us at Wolverine Worldwide!
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Know the Brand Inside Out
Before your interview, dive deep into Wolverine Worldwide and its brands, especially Saucony. Familiarise yourself with their mission, values, and latest products. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Store Supervisor/Community Marketing Rep, exceptional customer service is key. Prepare examples from your past experiences where you created memorable customer interactions or resolved issues effectively. Highlight how you can contribute to creating amazing experiences for customers.
✨Demonstrate Leadership Qualities
Even if you haven't held a supervisory role before, think of times when you've taken charge or supported a team. Discuss how you can be a role model for others, especially in high-pressure situations. Emphasise your ability to stay cool, calm, and collected while motivating your team.
✨Engage with Community Initiatives
Wolverine Worldwide values community engagement, so come prepared with ideas on how you could organise events or collaborate with local partners. Share any relevant experiences you have in building community connections or leveraging social media to promote events, as this aligns perfectly with the role.