At a Glance
- Tasks: Lead the store team, create amazing customer experiences, and organise community events.
- Company: Join a global brand dedicated to empowering and inspiring consumers.
- Benefits: Generous clothing allowance, 60% off merchandise, and excellent training opportunities.
- Why this job: Be a role model in a fun environment while making a real impact in your community.
- Qualifications: Retail experience preferred; passion for our brands is essential.
- Other info: Flexible hours, quarterly bonuses, and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service.
- Achieve sales goals and performance metrics & drive the store's success by supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines.
- Organize and host running and lifestyle events that engage the local community.
- Build and nurture a strong community around the brand by creating meaningful connections with customers and local groups.
- Collaborate with external partners to bring energizing and innovative events to the store.
- Leverage social media and other channels to promote events and share community stories.
- Gather feedback from community events to continuously improve engagement strategies.
- Demonstrated retail sales success.
- Experience working in a customer-facing role. Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Retail environment.
- US Candidates Only.
- Performing duties consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
Store Supervisor/Community Marketing Manager - 40 Hours - Saucony in London employer: WOLVERINE WORLDWIDE INC
Contact Detail:
WOLVERINE WORLDWIDE INC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor/Community Marketing Manager - 40 Hours - Saucony in London
✨Tip Number 1
Get to know the company inside out! Research Wolverine Worldwide and its brands like Saucony. This will help you connect your experience with their mission and values during interviews.
✨Tip Number 2
Network, network, network! Reach out to current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you demonstrated leadership, customer service, or problem-solving skills. Show them you’re the calm and collected role model they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team.
We think you need these skills to ace Store Supervisor/Community Marketing Manager - 40 Hours - Saucony in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the brand shine through! We want to see how passionate you are about Saucony and our mission. Share your personal experiences with our products or how you connect with our values.
Be Authentic: We’re all about authenticity here at StudySmarter. So, don’t be afraid to show your true self in your application. Use your own voice and style – we want to get to know the real you!
Highlight Relevant Experience: Make sure to showcase any relevant experience you have, especially in retail or customer service. We’re looking for someone who can hit the ground running, so let us know how your past roles have prepared you for this position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Wolverine Worldwide and its brands, especially Saucony. Understand their mission, values, and what makes them unique in the market. This knowledge will not only impress your interviewers but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves creating amazing experiences for customers, be ready to share specific examples from your past where you provided exceptional service. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your commitment to customer satisfaction.
✨Demonstrate Leadership Qualities
Even if you don't have extensive supervisory experience, highlight instances where you've taken the lead or supported your team. Discuss how you can be a role model and maintain a positive attitude under pressure. This aligns perfectly with the expectations of being a Store Supervisor.
✨Engage with Community Initiatives
Wolverine Worldwide values community engagement, so come prepared with ideas on how you could organise events or collaborate with local groups. Share any relevant experiences you have in community marketing or event planning, as this will show your proactive approach to building relationships and driving store success.