At a Glance
- Tasks: Lead a dynamic team, drive sales, and create amazing customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours and a supportive, inclusive work environment.
- Why this job: Be part of an inspiring brand that empowers and engages its community.
- Qualifications: Retail management experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our ability to empower, engage, and inspire our consumers.
Our Store Managers are inspiring and innovative retail leaders. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated individuals will be integral to the role, alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.
Key Responsibilities- Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.
- Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, including payroll management, sales & KPIs.
- Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
- Communicate efficiently, both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
- Foster a supportive, productive, and inclusive environment that promotes teamwork and accountability.
- Ensure policies, operational standards, and procedures are communicated, understood, and implemented, including security, people, health & safety, and stock management.
- Identify innovative methods to boost customer loyalty and drive the brand locally within the community.
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store.
- Responsible for all change management in store and engaging your team to adhere to new ways of working.
- Create amazing experiences for customers through authentic customer service.
- Experience in a management role in a fast-paced and client-focused retail environment.
- Commercial approach, with a proven sales background and experience setting and delivering store KPIs.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks.
- Proficient in POS systems and budget management experience, including payroll and expenses.
- Exceptional customer service and team management skills, with a proven track record of developing others.
- Interest in and awareness of market trends in the retail industry.
- Retail environment.
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Enhanced Family Leave policy.
- People Pension.
Store Manager - Bromley - Maternity Cover employer: WOLVERINE WORLDWIDE INC
Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, particularly in the role of Store Manager in Bromley. With a strong commitment to employee development, generous benefits including a clothing allowance and substantial discounts, and a focus on teamwork and customer service, we empower our leaders to inspire their teams and drive success. Join us to be part of a dynamic environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Bromley - Maternity Cover
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Store Manager - Bromley - Maternity Cover
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to WOLVERINE WORLDWIDE INC:Don’t forget to personalise your application for WOLVERINE WORLDWIDE INC! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that WOLVERINE WORLDWIDE INC offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at WOLVERINE WORLDWIDE INC and contribute positively during your temporary stint.
