Store Manager - 40 Hours - Sweaty Betty in Belfast

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Sweaty Betty. Our Store Managers are inspiring retail leaders with a true love for sales and product.

We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team will be integral to the role, alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.

• Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.
• Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, including payroll management, sales & KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Communicate efficiently, both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards and procedures are communicated, understood & implemented, including security, people, health & safety and stock management.
• Identify innovative methods to boost customer loyalty and drive the brand locally within the community.
• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store.
• Responsible for all change management in store and engaging your team to adhere to new ways of working.
• Create amazing experiences for customers through authentic customer service.

• Experience in a management role in a fast-paced and client-focused retail environment.
• Commercial approach, with a proven sales background and experience setting and delivering store KPIs.
• Flexible and adaptable, comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks.
• Proficient in POS systems and budget management experience.
• Exceptional customer service and team management skills.
• Interest in market trends in the retail industry.

• Retail environment.
• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

• Generous clothing allowance.
• Seasonal allowance for SB uniform.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated if working part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust - advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.