At a Glance
- Tasks: Lead a vibrant team, deliver exceptional customer service, and drive sales in a dynamic retail environment.
- Company: Join Sweaty Betty, a brand that celebrates inclusivity and teamwork.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and excellent training opportunities.
- Other info: Flexible hours, quarterly bonuses, and a supportive work culture await you!
- Why this job: Be a role model and make a real impact while creating amazing customer experiences.
- Qualifications: Experience in fast-paced, customer-facing roles; leadership skills are a plus.
The predicted salary is between 25000 - 30000 £ per year.
Key Responsibilities
- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
- Always communicate efficiently, both on the floor and behind the scenes.
You will develop and maintain relationships across the business, with your customers and with community partners.
- Partner with the Store Manager to generate innovative and engaging marketing ideas.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- As the product expert and knowledgeable trainer, you will educate your team and advise customers.
- Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Maintain compliance with company policies including health and safety regulations.
- Knowledge, Skills, and Abilities
- Previous experience working in a fast-paced, customer-facing environment
- Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential
- Flexible and adaptable, you are comfortable working in a fast-paced environment
- Flexible schedule and availability to work mornings, evenings, weekends and holidays
- Passion for our brands and brand lifestyles
- Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store
- Ability to work under pressure and manage multiple tasks at once
- Working Conditions
- Retail environment
- US Candidates Only
- Performing duties consistent with the Company’s AAP/EEO goals and policies
- High School diploma or equivalent
- Extras
- Generous clothing allowance
- Seasonal allowance for SB uniform
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust - advice & support tool
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
- Wolverine Worldwide discount
- Enhanced Family Leave policy
- People Pension
- #J-18808-Ljbffr
Assistant Store Manager - 40 Hours - Sweaty Betty in Bath employer: WOLVERINE WORLDWIDE INC
Sweaty Betty is an exceptional employer that prioritises employee growth and development, offering excellent training opportunities and a generous clothing allowance. With a vibrant work culture that encourages teamwork and a commitment to customer service, employees enjoy a supportive environment where they can thrive. Located in a dynamic retail setting, the company also provides attractive benefits such as a health cash plan, quarterly bonuses, and a substantial discount on merchandise, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - 40 Hours - Sweaty Betty in Bath
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like WOLVERINE WORLDWIDE INC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like WOLVERINE WORLDWIDE INC!
We think you need these skills to ace Assistant Store Manager - 40 Hours - Sweaty Betty in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at WOLVERINE WORLDWIDE INC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at WOLVERINE WORLDWIDE INC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show WOLVERINE WORLDWIDE INC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at WOLVERINE WORLDWIDE INC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
