Assistant Store Manager - 40 Hours - Sweaty Betty in Henley on Thames

Assistant Store Manager - 40 Hours - Sweaty Betty in Henley on Thames

Henley on Thames Full-Time 24000 - 36000 £ / year (est.) No working from home possible
WOLVERINE WORLDWIDE INC
Current employees, please apply in Workday . Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide\'s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way. As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things and you are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIS and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers. Key Responsibilities Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success. Deliver outstanding service to all customers, demonstrating role model behaviours for all the team. Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners. Partner with the Store Manager to generate innovative and engaging marketing ideas. Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs. As the product expert and knowledgeable trainer, you will educate your team and advise customers. Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability. Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Maintain compliance with company policies including health and safety regulations. Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs. Knowledge, Skills, and Abilities Required Previous experience working in a fast-paced, customer-facing environment Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential Flexible and adaptable, you are comfortable working in a fast-paced environment Flexible schedule and availability to work mornings, evenings, weekends and holidays Passion for our brands and brand lifestyles Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store Ability to work under pressure and manage multiple tasks at once Working Conditions Retail environment US Candidates Only Performing duties consistent with the Company’s AAP/EEO goals and policies High School diploma or equivalent The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro-rated if working part-time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Cycle to work & Buzz bike scheme Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is \"to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\" We know we\'re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren\'t up for doing the hard work and breaking the mould, we wouldn\'t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it. #J-18808-Ljbffr

Assistant Store Manager - 40 Hours - Sweaty Betty in Henley on Thames employer: WOLVERINE WORLDWIDE INC

At Sweaty Betty, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With generous benefits such as a clothing allowance, extensive training opportunities, and a commitment to employee growth, we empower our team members to thrive in their roles while delivering outstanding customer experiences. Located in a dynamic retail environment, this role offers the chance to make a meaningful impact within a supportive team dedicated to celebrating diversity and promoting well-being.

WOLVERINE WORLDWIDE INC

Contact Details:

WOLVERINE WORLDWIDE INC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Store Manager - 40 Hours - Sweaty Betty in Henley on Thames

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like WOLVERINE WORLDWIDE INC, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like WOLVERINE WORLDWIDE INC!

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at WOLVERINE WORLDWIDE INC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at WOLVERINE WORLDWIDE INC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show WOLVERINE WORLDWIDE INC that you’re ready to jump in and contribute right away!

How to prepare for a job interview at WOLVERINE WORLDWIDE INC

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!