At a Glance
- Tasks: Lead the store team, ensuring amazing customer experiences and achieving sales goals.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Enjoy a generous clothing allowance, discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours and a commitment to diversity and inclusion.
- Why this job: Be a role model in a fun environment while making a real impact on customers.
- Qualifications: Retail experience preferred; passion for our brand is essential.
The predicted salary is between 22745 - 27799 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing brands such as Sweaty Betty.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service.
- Achieve sales goals and performance metrics & drive the store’s success.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines.
Knowledge, Skills, and Abilities Required
- Demonstrated retail sales success.
- Experience working in a customer-facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Working Conditions
Retail environment. Performing duties consistent with the Company’s AAP/EEO goals and policies. High School diploma or equivalent.
The Extras
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Enhanced Family Leave policy.
- People Pension.
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice.
Store Supervisor - 32 Hours - Sweaty Betty in Ashford employer: Wolverine World Wide, Inc.
At Sweaty Betty, we pride ourselves on being a leading employer that champions diversity, empowerment, and personal growth. Our vibrant work culture fosters collaboration and creativity, allowing employees to thrive while making a meaningful impact in the activewear industry. With a commitment to sustainability and community support, including our Sweaty Betty Foundation, we offer unique opportunities for professional development and a chance to be part of a sisterhood that inspires women globally.
Contact Details:
Wolverine World Wide, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor - 32 Hours - Sweaty Betty in Ashford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
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✨Utilise College or University Resources
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We think you need these skills to ace Store Supervisor - 32 Hours - Sweaty Betty in Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Wolverine World Wide, Inc. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Wolverine World Wide, Inc. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Wolverine World Wide, Inc. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Wolverine World Wide, Inc.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Wolverine World Wide, Inc., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Wolverine World Wide, Inc.!