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For Companies At a Glance
- Tasks: Provide top-notch support for trading applications and assist clients in a fast-paced environment.
- Company: Join WEX, a leading independent broker-dealer in the trading industry.
- Benefits: Enjoy competitive salary, generous time off, and comprehensive health benefits.
- Why this job: Be part of a dynamic team and make an impact in the trading world.
- Qualifications: Experience in financial services and strong communication skills are essential.
- Other info: Opportunities for mentorship, continuous learning, and fun company outings await you.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Primary trade and technical support resource during US/ GTH and EU trading hours (1:00 am to 9:00 am Central). First‑line responder covering trading in global securities via our proprietary platform for domestic and international clients in a fast‑paced and rapidly growing environment. This position will be on site in our London office.
What You’ll Do
- Manage multiple tasks effectively.
- Provide excellent customer support and communication.
- Understand trading industry concepts and terminology.
- Support US or EU marketplaces and listed securities.
- Troubleshoot financial trading applications (Reuters, TT, PATS, Bloomberg, GL Trade).
- Work independently with limited real‑time collaboration.
- Demonstrate self‑motivation, decisiveness, energy and results orientation.
What We’re Looking For
- Proven ability to manage multiple tasks effectively.
- Excellent customer support and communication skills.
- Understanding of trading industry concepts and terminology.
- Working knowledge of finance industry clearing.
- Troubleshooting experience in financial trading applications similar to Reuters, TT, PATS, Bloomberg, and GL Trade.
- Proficiency with the Windows operating system.
- Self‑motivated, energetic and results‑oriented.
- 2–3 years of financial services experience preferred.
Benefits
- Highly competitive salary & bonus opportunity.
- Generous paid time off and flexible scheduling.
- 100 % coverage of medical, dental, vision, life and disability benefits for single coverage.
- Generous paid parental leave.
- Retirement plans: 401K and Roth 401K.
- Profit‑sharing plan.
- Long‑ and short‑term disability coverage.
- Free breakfast and lunch from in‑house kitchen with rotating menus (including snacks).
- On‑site gym with subsidised membership.
- Frequent company outings.
- Opportunity to give back to organizations that help individuals in need in the Chicagoland area.
- In‑house education team – classes and resources offered for continuous learning.
- Mentorship program through first six months of employment.
Trading Application Support - London, UK employer: Wolverine Trading
Contact Detail:
Wolverine Trading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Application Support - London, UK
✨Tip Number 1
Get to know the company inside out! Research WEX and its trading platform, so you can speak confidently about how your skills align with their needs. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your troubleshooting skills! Since you'll be dealing with financial trading applications, brush up on your knowledge of tools like Bloomberg and Reuters. Being able to demonstrate your problem-solving abilities in real-time will set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at WEX.
We think you need these skills to ace Trading Application Support - London, UK
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with trading applications like Reuters and Bloomberg. We want to see how your skills match up with what we need, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it’s relevant to the trading industry. Let us see your communication skills shine!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to managing multiple tasks or providing excellent customer support. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wolverine Trading
✨Know Your Trading Terminology
Make sure you brush up on your trading industry concepts and terminology before the interview. Understanding terms related to financial trading applications like Reuters, Bloomberg, and TT will show that you're not just familiar with the tools but also the industry itself.
✨Demonstrate Your Troubleshooting Skills
Be prepared to discuss specific examples of how you've troubleshot financial trading applications in the past. Think of scenarios where you managed to resolve issues quickly and effectively, as this will highlight your problem-solving abilities and technical knowledge.
✨Showcase Your Customer Support Experience
Since this role involves providing excellent customer support, be ready to share experiences where you successfully communicated with clients or resolved their issues. Highlighting your communication skills will demonstrate that you can handle the fast-paced environment and client needs.
✨Exhibit Self-Motivation and Energy
This position requires a self-motivated and energetic approach. During the interview, convey your enthusiasm for the role and the trading industry. Share examples of how you've taken initiative in previous roles, as this will resonate well with the hiring team.