Central Services Administrator (Wolves Fouundation)

Job Title: Central Services Administrator

Department: Wolves Foundation

Reports to: Head of HR & Governance

Location: Molineux Stadium and working across the City of Wolverhampton

Hours per week: 37.5 hours per week

Working arrangement: Core office hours, Monday – Friday, 9:00am – 5:30pm, with flexibility to work evenings and weekends as directed by line manager.

The Wolves Foundation plays a pivotal role in the city of Wolverhampton, serving as a trusted and influential force for positive change. Through a dedicated team of skilled staff and volunteers, the Foundation leverages the strong local connection to Wolves to motivate, educate, and inspire individuals and communities to improve their lives.

As it embarks on its 2030 strategy, the charity works collaboratively with key local partners to identify and address societal challenges and health inequalities. Using data and insight, it delivers evidence-based interventions through a wide range of projects aligned with its four strategic priorities:

• Economic Prosperity and Employment
• Community Safety
• Health and Wellbeing
• Stronger Together

Community engagement is central to the Foundation’s mission, with a commitment to removing barriers to participation regardless of age, gender, race, religion, sexual orientation, or disability.

• Progressive – Ambitious. Creative. Innovative.
• Determined – Ownership. Decisiveness. Consistent.
• Bright – Inspiring. Engaging. Intelligent.
• Unity – Connected. Family. Togetherness.
• Humble – Considered. Considerate. Respectful.

Job Purpose

To support the central team within Wolves Foundation with daily administration and office duties.

Key Responsibilities

• To have a clear understanding of the Wolves Foundation core values and objectives.
• To offer administration support across the Foundation and central services.
• To administer, create, modify, and review documents using IT packages such as Word and Excel.
• To support within the distribution and record keeping of petty cash, vouchers and other low-level finance administration.
• To manage, organise, and update relevant data using data management and impact measuring systems.
• Answering phone calls and dealing with general enquiries in a professional manner.
• To take bookings for parties, activities, and projects.
• To perform general administration duties such as photocopying, email, faxing, filing and mail.
• To keep an inventory of office furniture, equipment and supplies and place orders when necessary.
• To assist the Head of Foundation and other central team members with diary arrangements, meeting facilitations and general administrative tasks.
• Communicating and providing information by relevant methods internally and externally to assist and enable organisational operations and effective service.
• Implementing actions according to administrative policies and procedures.
• Arrange and participate in meetings, conferences, and project team activities.
• To take effective and comprehensive minutes within meetings.
• To carry out any other reasonable duties as requested by the Head of Foundation and your line manager.

Safeguarding Responsibilities

To work alongside the Designated Safeguarding Lead (DSL) and HR Manager to ensure safeguarding standards are met and maintained.

General Responsibilities

• Compliance with Wolverhampton Wanderers Foundation Policies.
• Compliance with Wolverhampton Wanderers Foundation health & safety procedures.
• Compliance with Wolverhampton Wanderers Foundation safeguarding policies.
• Champion the club and Foundation values at all times.
• To maintain professional conduct at all times.
• To undertake other duties as may be reasonably expected.

Person Specification

Knowledge: Proficiency in using Microsoft Office packages such as Microsoft Outlook, SharePoint, Word, Excel, etc.

Technical/Work-Based Skills: Strong IT and presentation skills, excellent customer service and communication skills, ability to manage own workload and effective time keeping.

General Skills and Attributes: Availability for flexible working hours, ability to work effectively independently or as part of a team, committed to making a positive impact to beneficiaries, resilient and compassionate, energetic team worker, strong set of values that meets the organisations own values.

Experience: Experience of working within an administrative capacity, experience of working within a Charitable Foundation, experience of working within a fast-paced environment.

Qualifications: Post-holder must hold or obtain at the earliest opportunity the relevant safeguarding training, post-holder will be subject to a DBS check at the appropriate level, post-holder must hold a valid driver’s license, post-holder to be educated at degree level or higher in a relevant area.