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- Tasks: Join us as a Steward, ensuring amazing experiences for our race day visitors!
- Company: ARC is the UK's largest racecourse group, hosting races almost every day of the year.
- Benefits: Flexible hours, weekend work, and the chance to be part of exciting events.
- Why this job: Be the face of ARC, making customer experiences unforgettable while enjoying a vibrant atmosphere.
- Qualifications: A passion for customer service and a friendly attitude are essential.
- Other info: Weekend availability is a must; you'll be the first and last impression for our guests!
ARC is the largest racecourse group in the UK, where we race almost every day of the year! We focus on providing wonderful experiences for Raceday visitors, corporate clients and families looking to enjoy our diverse venues. We are now looking for additional workers to join our team. We value the contribution of all our workers as they are the people who turn our customer experiences from being great to being fantastic! Please note you will be expected to be flexible to meet the needs of the business and Wolverhampton Racecourse, working weekends is a requirement. Possible duties for Racing and Event Stewards could include: Steward assistant duties Steward supervisory duties Car parking steward duties Gate and barrier steward duties Customer service is an important element of the duties of a Steward, as they are often the first and last representatives of the ARC racecourse that customers meet during their day at the races. Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays. If you have: a clear focus on delivering fantastic customer service
Stewards (Casual) employer: Wolverhampton Racecourse
Contact Detail:
Wolverhampton Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stewards (Casual)
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the team at ARC. Whether it's through networking or casual conversations, demonstrating your enthusiasm for providing excellent service can set you apart.
✨Tip Number 2
Familiarize yourself with the Wolverhampton Racecourse and its events. Knowing the venue and its offerings will not only help you in interviews but also show your genuine interest in the role and the organization.
✨Tip Number 3
Be prepared to discuss your flexibility and availability, especially regarding weekend work. Highlighting your willingness to adapt to the needs of the business can make a positive impression on the hiring team.
✨Tip Number 4
Engage with current employees or past stewards if possible. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying.
We think you need these skills to ace Stewards (Casual)
Some tips for your application 🫡
Understand the Role: Make sure to read the job description carefully. Understand the key responsibilities and the importance of customer service in this role as a Steward at ARC.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or similar roles. Mention specific instances where you provided excellent service or handled challenging situations.
Show Flexibility: Since the role requires flexibility, especially on weekends, make sure to mention your availability clearly in your application. This shows that you are ready to meet the needs of the business.
Express Enthusiasm: Convey your passion for working in a lively environment like a racecourse. Share why you enjoy interacting with customers and how you can contribute to making their experience fantastic.
How to prepare for a job interview at Wolverhampton Racecourse
✨Show Your Customer Service Skills
Since customer service is a key part of the Steward role, be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Flexibility
The job requires flexibility, especially with weekend work. Be ready to discuss your availability and willingness to adapt to the needs of the racecourse. Highlight any previous experiences where you had to adjust your schedule.
✨Engage with the Interviewer
As a Steward, you'll be interacting with customers regularly. Use the interview as an opportunity to showcase your interpersonal skills. Smile, maintain eye contact, and engage in friendly conversation to demonstrate your enthusiasm for the role.
✨Research the Racecourse
Familiarize yourself with Wolverhampton Racecourse and its events. Showing that you have knowledge about the venue and its offerings can impress the interviewer and show your genuine interest in the position.
