Housing Services Advisor β€” First-Contact Customer Care in Wolverhampton

Housing Services Advisor β€” First-Contact Customer Care in Wolverhampton

Wolverhampton Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer service and support individuals with their housing enquiries.
  • Company: Wolverhampton Homes, dedicated to making a difference in the community.
  • Benefits: Gain valuable experience in customer service and develop your communication skills.
  • Other info: Join a supportive team and grow your career in a meaningful role.
  • Why this job: Be the first point of contact and make a real impact on people's lives.
  • Qualifications: Customer-focused attitude and ability to thrive in fast-paced environments.

The predicted salary is between 25000 - 32000 Β£ per year.

Wolverhampton Homes is seeking a Customer Service Advisor for our Homes Direct team. This role focuses on delivering excellent customer service and making a real difference in individuals' lives. You will be the first point of contact for customer enquiries over phone, email, and social media, promoting our online services along the way.

We value resilience and experience in fast-paced environments. If you’re customer-focused and solutions-oriented, we encourage you to apply!

Housing Services Advisor β€” First-Contact Customer Care in Wolverhampton employer: Wolverhampton Homes

Wolverhampton Homes is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where resilience and customer focus are celebrated. Employees benefit from comprehensive training, opportunities for career advancement, and the chance to make a meaningful impact in the community through their roles. Located in Wolverhampton, the company fosters a collaborative environment that encourages innovation and personal growth, making it an ideal place for those looking to thrive in customer service.

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Contact Details:

Wolverhampton Homes Recruitment Team

We think you need these skills to ace Housing Services Advisor β€” First-Contact Customer Care in Wolverhampton

Customer Service
Communication Skills
Resilience
Problem-Solving Skills
Fast-Paced Environment Experience
Solutions-Oriented Mindset
Phone Communication