Wolverhampton Homes is looking for a Customer Service Advisor to join the Customer Contact & Access Team. You will be the first point of contact for tenants and customers, delivering accurate advice, support and solutions over the phone, email, social media and via the customer portal.
This role requires a strong commitment to great service, resilience under pressure and a willingness to undertake on-going training.
#J-18808-Ljbffr
Housing Customer Care Advisor - First Contact in Wolverhampton employer: Wolverhampton Homes
Wolverhampton Homes is an excellent employer, offering a supportive work culture that prioritises safety and compliance in social housing. With a commitment to employee growth through continuous learning opportunities and a competitive benefits package, including 25 days of annual leave and a robust pension scheme, this role provides a meaningful opportunity to make a real impact in the community while working in a collaborative environment.
