At a Glance
- Tasks: Troubleshoot and resolve technical issues while guiding customers through product setup.
- Company: Wolters Kluwer, a leading company in customer service and technical support.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on knowledge sharing and career advancement.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Fluent in German with strong problem-solving and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Wolters Kluwer in London is seeking a Specialist in Customer Service - Technical to advance the resolution of a wide range of technical issues for our customers.
You will troubleshoot, maintain, and resolve support cases with increasing independence, guiding customers through product installation and setup.
This role emphasizes collaboration across departments, detailed case documentation, and building up internal knowledge bases.
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Technical Support Specialist - German-speaking Troubleshooter employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer, offering a dynamic work culture in the heart of Greater London that fosters innovation and collaboration. Employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a commitment to work-life balance, making it an ideal environment for those looking to make a meaningful impact in revenue operations.
