At a Glance
- Tasks: Troubleshoot and resolve technical issues while guiding customers through product setup.
- Company: Wolters Kluwer, a leading company in customer service and technical support.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on knowledge sharing and career advancement.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Fluent in German with strong problem-solving and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Wolters Kluwer in London is seeking a Specialist in Customer Service - Technical to advance the resolution of a wide range of technical issues for our customers.
You will troubleshoot, maintain, and resolve support cases with increasing independence, guiding customers through product installation and setup.
This role emphasizes collaboration across departments, detailed case documentation, and building up internal knowledge bases.
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Technical Support Specialist - German-speaking Troubleshooter employer: Wolters Kluwer
Wolters Kluwer TeamMate is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about content marketing in the B2B SaaS space. With a strong emphasis on professional development, employees are encouraged to grow their skills through various training opportunities while contributing to impactful projects that shape the future of risk and compliance. Located in a vibrant area, the company offers a dynamic environment where creativity thrives, making it an ideal place for individuals seeking meaningful and rewarding employment.
