Senior Customer Success Associate - Enablon ®

About the Role:
As a Major & Strategic Account Executive, you will lead efforts to deepen relationships with major/strategic accounts, identify new business opportunities, and negotiate terms with a significant degree of autonomy. This role requires a solid understanding of client needs and market dynamics, offering a chance to make a substantial impact on our growth.
Responsibilities:
• Develop and maintain strong relationships with key stakeholders and decision-makers.
• Independently identify and close new sales opportunities.
• Create and deliver compelling proposals tailored to client needs.
• Lead coordination efforts between clients and internal teams to ensure seamless service delivery.
• Regularly assess customer satisfaction and implement improvements.
• Conduct in-depth analysis of client data to drive sales strategies.
• Provide valuable insights in sales meetings and strategy sessions.
• Address and resolve complex client issues independently.
• Lead or contribute significantly to lead generation and marketing initiatives.
• Negotiate product/service terms with a high degree of discretion.
Skills:
• Business Insight: Thorough understanding of business operations and financials.
• Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships.
• Autonomous Negotiation: Capability to negotiate terms independently.
• Strategic Data Analysis: Ability to perform comprehensive data analysis.
• Effective Presentation: Expertise in delivering persuasive presentations.
• Integrated Coordination: Skill in facilitating collaboration across multiple teams.
• Advanced Sales Knowledge: Deep understanding of sales methodologies and practices.
• Complex Issue Resolution: Proficiency in addressing and resolving intricate client issues.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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